Service Advisor

4 weeks ago

Guildford Surrey, United Kingdom Inchcape Retail Limited Full time

Service Advisor - Lexus Guildford

(£32,146.07pa + OTE circa £41k )

Create experiences you can be proud of.

Working with world-class brands as a Service Advisor youll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor youare the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre.

As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim.

What we can offer you

  • 33 days annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available
  • Retail discounts that save you money every day
  • Gym discounts, cash healthcare plans , and a cycle-to-work scheme
  • Car discounts for new and used purchases and servicing
  • Flexible pension scheme and Sharesave scheme to grow your savings
  • Family-friendly policies that help you spend more time with the people that matter
  • A wellbeing programme to support you and your family
  • An internal colleague recognition system to celebrate achievements
  • A community volunteering day

What youll do day to day

  • Provide an outstanding level of customer care
  • Book service and repair work, always ensuring workshop and parts availability
  • Keep customers fully informed of progress of their vehicle repairs
  • Organise loan car bookings for customers where needed
  • Obtain and process payments in a timely manner in adherence to Inchcape policy
  • Maintain accurate customer records on our systems
  • Convert as many inbound and outbound calls into bookings as possible

Helpful skills and qualifications

Dont worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.

  • Excellent communication and organisational skills
  • A passion for delivering an incredible experience to all, whether internal or external customers
  • The ability to identify the needs of the customers and opportunities to upsell
  • Excellent time management skills and the ability to work under pressure
  • Previous experience in a target driven role
  • Full UK driving licence

Who we are

Inchcape is a global automotive group that sells, services, and repairs the worlds best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz.

But you dont need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Thats why we believe Inchcape is for everyone.

JBRP1_UKTJ

  • Service Advisor

    3 weeks ago

    Guildford, United Kingdom Service 4 Service Limited Full time

    **An exciting opportunity has arisen for a sales-driven Service Advisor looking for an office based role, dealing with **customers over the** **telephone looking to have repairs carried out on their vehicle.** **Do you have a proven track record of hitting your sales targets?** **Do you have an interest in the motor industry?** **Do you also have strong...

  • Service Advisor

    2 weeks ago

    Guildford, Surrey, United Kingdom Inchcape Retail Limited Full time

    Service Advisor - Lexus Guildford (£32,146.07pa + OTE circa £41k ) Create experiences you can be proud of. Working with world-class brands as a Service Advisor youll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor youare the main point of contact for all customer communication while the vehicle is...

  • Service Advisor

    3 days ago

    Guildford, United Kingdom Service 4 Service Limited Full time

    **An exciting opportunity has arisen for a sales-driven Service Advisor looking for an office based role, dealing with **customers over the** **telephone looking to have repairs carried out on their vehicle.** **Do you have a proven track record of hitting your sales targets?** **Do you have an interest in the motor industry?** **Do you also have strong...

  • Service Advisor

    2 weeks ago

    Guildford, Surrey, United Kingdom Inchcape Retail Limited Full time

    Service Advisor - Lexus Guildford All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. (£32,146.07pa + OTE circa £41k ) Create experiences you can be proud of. Working with world-class brands as a Service Advisor youll have the drive to deliver outstanding and trusted...

  • Service Advisor

    2 weeks ago

    Guildford, Surrey, United Kingdom Inchcape Retail Limited Full time

    Service Advisor - Lexus Guildford All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. (£32,146.07pa + OTE circa £41k ) Create experiences you can be proud of. Working with world-class brands as a Service Advisor youll have the drive to deliver outstanding and trusted...

  • Service Advisor/Senior Advisor

    3 weeks ago

    Guildford, Surrey, United Kingdom Holt Recruitment Full time

    ~ Rate: £34000 - £42000 per annum, Benefits: Saturdays paid @ Overtime Job Role: Senior Service Advisor Hours: 45 hours per week (0800-1800 M-F, 0800-1300 Saturdays on a rota paid as extra) Salary: £30,000 basic OTE £42,500 We are recruiting for a high-performing Senior Service Advisor to join a dynamic and successful Prestige Dealership,...

  • Senior Service Advisor

    3 weeks ago

    Guildford, Surrey, United Kingdom Holt Automotive Recruitment Full time

    Job Role: Senior Service Advisor Hours: 45 hours per week (0800-1800 M-F, 0800-1300 Saturdays on a rota paid as extra) Salary: £30,000 basic OTE £42,500 We are recruitingfor a high-performing Senior Service Advisor to join a dynamic and successful Prestige Dealership, offering an excellent bonus package and company benefits. This is the perfect...

  • Senior Service Advisor

    3 weeks ago

    Guildford, Surrey, United Kingdom Holt Recruitment Full time

    Rate: £34000 - £42000 per annum, Benefits: Saturdays paid @ Overtime Job Role: Senior Service Advisor Hours: 45 hours per week (0800-1800 M-F, 0800-1300 Saturdays on a rota paid as extra) Salary: £30,000 basic OTE £42,500 We are recruiting for a high-performing Senior Service Advisor to join a dynamic and successful Prestige Dealership, offering...

  • Senior Service Advisor

    3 weeks ago

    Guildford, Surrey, United Kingdom Pembrook Resourcing Full time

    Senior Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a Senior Service Advisor to work in the aftersales department at their dealership. The ideal Senior Service Advisor: Previous experience in a service role is preferred A passion to deliver a high standard of customer service An organised individual who can deal...

  • Service Advisor Prestigious

    4 weeks ago

    Guildford, Surrey, United Kingdom Jago Consultants Full time

    Job Role – Motor Vehicle Service Advisor – Prestigious brand Job Location – Nr Guildford S alary – £27,000 Basic – 37k OTE Service Advisor Duties include: Advise on estimated costs of repairs and work to be undertaken Sell additional products as appropriate to customers’ needs Advise on timescales and collection arrangements ...

  • Service Advisor

    4 days ago

    Guildford, United Kingdom Yolo Recruitment Full time

    NEW SERVICE ADVISOR JOBGuildfordSalary: 34k basic / 38k ote + benefitsMy Client, a dealership in Guildford are currently recruiting a Service Advisor / Aftersales Advisor to work in their aftersales team.Duties of the successful Service Advisor / Aftersales Advisor : * Welcoming customers in to the workshop * Booking in services * Acting as a go between...

  • Service Advisor

    4 weeks ago

    Guildford, United Kingdom Perfect Placement Full time

    Service Advisor Hours: 8am - 6pm Monday - Friday with Saturday mornings on a rota Pay: £28 - £30k Basic + Uncapped Bonuses and commission We are currently advertising on behalf of an Automotive well-established International Motor Trade Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the...

  • Service Advisor

    4 days ago

    Guildford, United Kingdom Yolo Recruitment Full time

    NEW SERVICE ADVISOR JOB Guildford Salary: 34k basic / 38k ote + benefits My Client, a dealership in Guildford are currently recruiting a Service Advisor / Aftersales Advisor to work in their aftersales team. Duties of the successful Service Advisor / Aftersales Advisor : * Welcoming customers in to the workshop * Booking in services * Acting as...

  • Service Advisor

    4 days ago

    Guildford, United Kingdom Yolo Recruitment Full time

    NEW SERVICE ADVISOR JOBGuildfordSalary: 34k basic / 38k ote + benefitsMy Client, a dealership in Guildford are currently recruiting a Service Advisor / Aftersales Advisor to work in their aftersales team.Duties of the successful Service Advisor / Aftersales Advisor : * Welcoming customers in to the workshop * Booking in services * Acting as a go between for...

  • Service Advisor

    1 day ago

    Guildford, United Kingdom Perfect Placement Full time

    Service AdvisorHours: 8am - 6pm Monday - Friday with Saturday mornings on a rota Pay: £28 - £30k Basic + Uncapped Bonuses and commission We are currently advertising on behalf of an Automotive well-established International Motor Trade Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Guildford...

  • Service Advisor

    1 week ago

    Guildford, Surrey, United Kingdom Inchcape Retail Limited Full time

    Job Description Service Advisor - Lexus Guildford (£32,146.07pa + OTE circa £41k ) Create experiences you can be proud of. Working with world-class brands as a Service Advisor youll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor youare the main point of contact for all customer communication while...

  • Service Advisor

    3 weeks ago

    Guildford, United Kingdom Perfect Placement Full time

    Service AdvisorHours: 8am - 6pm Monday - Friday with Saturday mornings on a rota Pay: £28 - £30k Basic + Uncapped Bonuses and commission We are currently advertising on behalf of an Automotive well-established International Motor Trade Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Guildford...

  • Service Advisor

    4 weeks ago

    Guildford, United Kingdom CareerBliss Full time

    Service Advisor - Lexus Guildford(£32,146.07pa + OTE circa £41k )Create experiences you can be proud of.Working with world-class brands as a Service Advisor youll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor youare the main point of contact for all customer communication while the vehicle is...

  • Service Advisor

    6 days ago

    Guildford, United Kingdom Pembrook Resourcing Full time

    **Service Advisor** **Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership.** **The ideal Service Advisor -** - Previous experience in a service role is preferred. - A passion to deliver a high standard of customer service. - An organised individual who can deal with...

  • Service Advisor

    2 weeks ago

    Guildford, United Kingdom Inchcape Retail Limited Full time

    Service Advisor - Lexus GuildfordAll the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.(£32,146.07pa + OTE circa £41k )Create experiences you can be proud of.Working with world-class brands as a Service Advisor youll have the drive to deliver outstanding and trusted experiences...