Front Desk Agent

3 weeks ago


Chester Cheshire, United Kingdom Columbia Sussex Corporation Full time

Cincinnati Marriott North is actively seeking dynamic candidates to fill our full-time Front Desk Associate positions. Candidates MUST HAVE open availability (days, evenings, weekends and holidays).

Responsibilities and Duties

Responsibilities of the Front Desk Agent position include:

-providing exceptional service to guests at all times

-assisting guests efficiently, courteously, and professionally in all guest services related functions

-greets and registers guests, provides room assignments, and accommodate special requests

-has thorough knowledge of reservation system and procedures

-resolves guest challenges and takes appropriate action to ensure guest satisfaction

-processes guest payments and follows proper cash handling procedures

-must be able to stand for 8 consecutive hours

Qualifications and Skills

Previous hotel experience preferred.

Previous customer service experience required.

- 401 K

- Health, Dental, and Vision

- PTO after 6 months of service

#J-18808-Ljbffr
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