E-Commerce Warehouse Manager

3 weeks ago

United Kingdom Precision Fuel & Hydration Full time

We work with a long list of pro teams in the Premier League, NFL, NBA, Major League Baseball, Formula One and beyond, as well as many elite and amateur athletes in sports like triathlon, cycling, running and tennis.

We're not just a “sports nutrition business”, we're also a high-end sports consultancy and an innovative e-commerce brand, with a heavy focus on technology and research.
We're a global business, with sales in 90+ countries, but we’re still a small team of ~35 who love what we do and the space we’re in.

You’ll manage, and get stuck in with, various warehouse operations including pick, pack and dispatch of B2C and B2B orders, FEFO stock control, goods receipt and processing, and preparation of goods for collection by couriers. You’ll also be responsible for Amazon FBA replenishments, continuous process improvement, resolving issues, building relationships with local courier partners, and managing stock levels of consumables.

You will take the lead in setting the standard in our UK operation, rolling out system improvements and helping develop process changes, ensuring that the operation has the tools needed to succeed. Our COO, Jonny is an engineer by training and won 2 Silver medals at the Canoeing World Championships before being instrumental in developing our innovative product range and spearheading our supply chain and fulfilment operations, enabling us to grow into a truly global business.

Our Head of Operations, Sam, has years of experience in fulfilment management from both the client and 3PL side and has taken a leading role in shaping what has become a very sophisticated global logistics set-up.

ensuring that you have the correct staff hours allocated to the tasks at hand and you’ll rotate team members throughout their shift to ensure you’re maximising productivity and enjoyment
giving your team regular feedback on their performance, positive and constructive, and using this information to help motivate individuals. controlling all warehouse operations and ensuring the warehouse team is working in a safe and efficient manner
Overseeing the pick, pack and dispatch of B2C and B2B orders, using a state of the art barcode-driven warehouse management system
Ensuring rigorous FEFO stock control, performing regular stock counts
Receiving and processing goods-in deliveries, with a full audit trail
Preparing goods (and paperwork) for collection by courier partners and ensuring clean handover or drop-off daily
You will be responsible for overseeing Health & Safety in your operation, and ensure appropriate training is implemented for your team.
Managing Amazon FBA replenishments and preparing to specification
Championing relationships with local courier partners, striving to obtain the best possible service level.
Liaising with the management team regularly, reporting on all of your key responsibilities and championing improvement in your facility

3 years or more experience in an e-commerce fulfilment operation is essential
~ Experience in warehouse management, with KPIs and have a wider awareness of the postal / courier industry
~ A proven track record of building relationships with suppliers to procure goods and services
~ Competent in digital applications, especially spreadsheets
~ You should be comfortable in troubleshooting and resolving technical issues that arise in an e-commerce environment (hardware and software)
~ You should also be comfortable using a hand-operated pallet truck, and ideally hold a counterbalance forklift certification.
~ A commitment to teamwork through relationship building, reliability and collaboration
~ A full driving license is desirable


COMPENSATION

~ Core hours Monday to Friday, 8am to 5pm, although some weekend hours may be required during peak seasons, so flexibility is desirable
~28 Days Annual Leave
~ Exciting travel opportunities and ‘money can’t buy’ sporting experiences
~ Please send your CV and a few lines telling us about yourself and why you think you'd be an awesome addition to the team to our Supply Chain & Logistics Manager, Sam, at sc @ precisionfuelandhydration .

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