Manager Digital and Customer Experience
4 weeks ago
CRO Manager required to join our Data Analytics team, here at VML Enterprise Solutions. CRO Manager is required to work alongside well known international clients to improve the conversion rate and overall performance of clients' applications. As a CRO Manager, you will be intricate in helping improve and develop our analytical offerings by overseeing key optimisation projects, experimentation, A/B testing and optimising key functionalities.
Leading the planning and implementation of optimisation projects across multiple clients
Planning and scheduling project timelines and prioritising test hypotheses for impactful experimentation roadmaps
Managing the workload of a small team of developers, and coordinating the wider optimisation squad across Insights and UX to ensure optimisation requirements are implemented correctly
Pinpointing business and technical requirements into user stories for SCRUM teams at the discovery stage, you are the linchpin between customer needs and technical options and possibilities. Guaranteeing that our SCRUM team have a full, prioritised backlog
Liaising with clients to update on project progress and ensure alignment of optimisation projects
Experience in leading and managing optimisation projects in an agile environment
Confidence working in a fast-paced environment - good time management and multitasking skills across multiple projects and accounts is key
Tracking project timelines and delivery
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
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Manager Digital and Customer Experience
6 days ago
United Kingdom King Eclient Sl Full timeCRO Manager required to join our Data Analytics team, here at VML Enterprise Solutions. CRO Manager is required to work alongside well known international clients to improve the conversion rate and overall performance of clients' applications. As a CRO Manager, you will be intricate in helping improve and develop our analytical offerings by overseeing key...
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