Billing Manager

2 weeks ago


Loughborough Leicestershire, United Kingdom The Access Group Full time

Billing Manager Join the Access Family and see how we make software ideas become a reality Our core value of ‘Love Work, Love Life, Be You’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about?At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit’s to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. About you: We are seeking a dynamic and experienced Billing Manager to join our team. The Billing Manager will be responsible for overseeing all aspects of the billing operations, managing the team of Billing Specialists, and ensuring that timely and accurate invoices are issued to our customers. Day-to-day, you will:

  1. Manage the billing process from start to finish ensuring the timeliness and accuracy of invoices.
  2. Manage a team of Billing Specialists providing guidance, training, and support as needed.
  3. Support the Head of Billing with any ad hoc tasks or projects.
  4. Review and analyse billing data to identify trends, discrepancies, and areas for improvement.
  5. Collaborate with stakeholders to share best practices and in order to ensure that we maintain a positive customer experience for our customers.
  6. Help with driving automation to ensure we get things “right first time” for our customers.
Your skills and experiences might also include:
  • Prior experience working in a high growth business.
  • Prior experience managing a team.
  • Strong understanding of billing processes, systems, and software.
  • Exceptional communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders at all levels.
  • Ability to adapt to change and challenge the status quo.
What does Access offer you?We are a growing software company, and we deliver on what we say we do We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme you’ll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you’ll also have a charity day you can take to support something that matters to you. At Access we’re all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn’t match perfectly, we’d still love to hear from you. You might just be who we are looking for. We love the fact that we’re all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it’s just more fun What’s holding you back? Come and be part of our Amazing Access Family Love Work. Love Life. Be You. #J-18808-Ljbffr

  • Loughborough, Leicestershire, United Kingdom The Access Group Full time

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