Senior Account Manager

4 weeks ago

London, United Kingdom Amazon TA Full time
Amazon is looking for a customer-obsessed Strategic AccountManagers with a thorough understanding of the Amazon Marketplace tohelp shape the future of our 3rd party marketplace.

The ideal candidate will be highly organized and have ademonstrated track record of successful account and projectmanagement, juggling multiple projects with competing deadlines,and using data to identify and prioritize opportunities. He/she isan expert in Amazon Marketplace selling. He/she is analytical,enthusiastic, self-motivated, detail-oriented, customer-focused,and has strong persuasion skills with the ability to deliverrecommendations with authority and influence senior decisionmakers.

Key Responsibilities
-Manage a portfolio of existing strategic accounts against a set ofoutput and input goals by driving the B2B flywheellevers.
- Help improve business processes and make usmore effective in supporting our selling partners
- Workon projects to improve the long term business customer experienceand grow the Amazon Business marketplace.
Operating in afast-moving and challenging environment, Amazon’s high performancebar requires that you are self-motivated and target driven, skilledin predominantly phone based account management, can workautonomously and take full control and responsibility for achievingyour targets.

What is Amazon Business (B2B)
Amazon Business serves millions of business customersacross the world, providing the selection, convenience, and fastdelivery that customers love about Amazon with exclusive businessfeatures.

Key job responsibilities
** Beresponsible for building strategic relationships with largee-commerce merchants at the most senior levels. Operationallysupport them in launching and growing on Amazon for our B2Bcustomers.
** Develop an account plan for building thebusiness on the Amazon Marketplace. Coordinate functional teams toensure highest integration standards. Manage complex contractnegotiations. Successfully prioritize the needs of merchants in amanner that balances their needs and internalpriorities.
** Partner closely with internal and externalcross-functional teams to guide the direction of our productofferings. Drive content for internal business communicationshighlighting various initiatives, successes, and improvementopportunities through the voice of your merchants.
**Prepare and conduct business reviews with the senior managementteams on progress, opportunities and roadblocks to closing newmerchants for the Amazon Marketplace.
** Be accountablefor driving, measuring, and reporting on key inputs and outputs inSalesforce and other reporting systems.
** Conduct deepdive analysis on issues affecting the merchant categories andestablish periodic reviews that address key businessissues.
** This is an individual contributorrole.
BASIC QUALIFICATIONS -Experience positioning and selling innovative solutions to new andexisting customers and market segments
- Experience withMicrosoft Office products and applications
- Experiencewith sales CRM tools such as Salesforce or similarsoftware
- Bachelor's degree orequivalent
PREFERRED QUALIFICATIONS -Knowledge of procurement and source to pay processes and solutionsor equivalent experience
- Experience identifying trendsand needs to improve an already closed large-scale technologydeal
- Experience in B2B or enterprise sales with a focuson hunting new business

Amazon is an equalopportunities employer. We believe passionately that employing adiverse workforce is central to our success. We make recruitingdecisions based on your experience and skills. We value yourpassion to discover, invent, simplify and build. Protecting yourprivacy and the security of your data is a longstanding toppriority for Amazon. Please consult our Privacy Notice( to know more about how wecollect, use and transfer the personal data of ourcandidates.

Amazon is committed to a diverseand inclusive workplace. Amazon is an equal opportunity employerand does not discriminate on the basis of race, national origin,gender, gender identity, sexual orientation, protected veteranstatus, disability, age, or other legally protected status. Forindividuals with disabilities who would like to request anaccommodation, please visit

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