Customer Claims Handler

1 week ago


Ormskirk Lancashire, United Kingdom Spotlightjobs Full time €23,000

Spotlightjobs are excited to be working with a developing and expanding team of claims professionals.

My client has many years experience and now looking for an experienced customer service advisor to work within their customer claims team. Whilst my client is looking for strong customer service skills they also want to recruit somebody that wants to develop a career within motor claims and will provide full training. Interviews will be immediately coupled with a December or January start date.

Responsibilities

  • Excel against customer service level expectations and take ownership of all inbound communication.
  • Ensure effective communication to Policyholder of all claim decisions and progression, helping to reduce the number of inbound calls
  • Work closely with other claims handler to ensure effective validation and fair settlement of the policyholders claims
  • Ensure thorough chronological record keeping of all activity within file claim notes
  • Maintain effective diary management to reduce settlement time
  • Endorse and drive the company values and behaviours

What we’re looking for:

  • Ability to work in a culture of openness, trust, and respect
  • Strong organisation skills with the ability to prioritise tasks
  • Ability to fact find and analyse information to result in accurate decision making
  • Attention to detail
  • Strong customer service skills
  • Motivated self-starter
  • Confident and persuasive communicator
  • PC literate with excellent administration and processing skills


  • Ormskirk, United Kingdom Spotlightjobs Full time

    Spotlightjobs are excited to be working with a developing and expanding team of claims professionals. My client has many years experience and now looking for an experienced customer service advisor to work within their customer claims team. Whilst my client is looking for strong customer service skills they also want to recruit somebody that wants to...

  • Claims Handler

    3 days ago


    Ormskirk, Lancashire, United Kingdom Spotlightjobs Full time

    Spotlightjobs are excited to be working with a developing and expanding team of claims professionals. My client has many years experience and now looking for an experienced customer service advisor to work within their customer claims team. Whilst my client is looking for strong customer service skills they also want to recruit somebody that wants to...

  • Claims Handler

    3 days ago


    Ormskirk, Lancashire, United Kingdom Spotlightjobs Full time

    Spotlightjobs are excited to be working with a developing and expanding team of claims professionals. My client has many years experience and now looking for an experienced customer service advisor to work within their customer claims team. Whilst my client is looking for strong customer service skills they also want to recruit somebody that wants to...


  • ormskirk, United Kingdom Spotlightjobs Full time

    Job Description Spotlightjobs are excited to be working with a developing and expanding team of claims professionals. My client has many years experience and now looking for an experienced customer service advisor to work within their customer claims team. Whilst my client is looking for strong customer service skills they also want to recruit somebody that...

  • Claims Handler

    4 weeks ago


    Ormskirk, Lancashire, United Kingdom Spotlightjobs Full time €22,000 - €23,500

    Spotlightjobs now have another exciting opportunity to recruit for an expanding and developing claims team. Candidate must have a minimum of 12 months experience of handling RTA claims but all other traing for the role will be provided. Full job description The ideal candidate must have excellent communication skills and the ability to work in a team and...

  • Claims Handler

    4 weeks ago


    Ormskirk, Lancashire, United Kingdom Spotlightjobs Full time €22,000 - €23,500

    Spotlightjobs now have another exciting opportunity to recruit for an expanding and developing claims team. Candidate must have a minimum of 12 months experience of handling RTA claims but all other traing for the role will be provided. Full job description The ideal candidate must have excellent communication skills and the ability to work in a team and...

  • Claims handler

    3 weeks ago


    Ormskirk, United Kingdom Spotlightjobs Full time

    Spotlightjobs now have another exciting opportunity to recruit for an expanding and developing claims team. Candidate must have a minimum of 12 months experience of handling RTA claims but all other traing for the role will be provided. Full job description   The ideal candidate must have excellent communication skills and the ability to work in a team and...

  • Claims Handler

    3 weeks ago


    Ormskirk, United Kingdom Spotlightjobs Full time

    Spotlightjobs now have another exciting opportunity to recruit for an expanding and developing claims team. Candidate must have a minimum of 12 months experience of handling RTA claims but all other traing for the role will be provided. Full job description The ideal candidate must have excellent communication skills and the ability to work in a team...

  • Claims Handler

    3 weeks ago


    Ormskirk, United Kingdom Spotlightjobs Full time

    Spotlightjobs now have another exciting opportunity to recruit for an expanding and developing claims team. Candidate must have a minimum of 12 months experience of handling RTA claims but all other traing for the role will be provided. The full job description covers all associated skills, previous experience, and any qualifications that applicants are...


  • Preston, Lancashire, United Kingdom PIB Insurance Brokers Full time

    It's a fantastic time to join PIB and work as part of a vibrant & collaborative team in our fantastic Preston Office Great offices and on site parking The Role: Account HandlerTo provide professional advice and service to all clients.Effectively manage policy events following compliant processes ensuring that all customers are dealt with professionally and...


  • Preston, Lancashire, United Kingdom PIB Insurance Brokers Full time

    It's a fantastic time to join PIB and work as part of a vibrant & collaborative team in our fantastic Preston OfficeGreat offices and on site parking The Role: Account HandlerTo provide professional advice and service to all clients.Effectively manage policy events following compliant processes ensuring that all customers are dealt with professionally and...


  • Preston, Lancashire, United Kingdom PIB Insurance Brokers Full time

    It's a fantastic time to join PIB and work as part of a vibrant & collaborative team in our fantastic Preston OfficeGreat offices and on site parking The Role: Account Handler To provide professional advice and service to all clients.Effectively manage policy events following compliant processes ensuring that all customers are dealt with professionally and...


  • Ormskirk, United Kingdom GPW Recruitment Full time

    We are looking for a Customer Account Coordinator to work for our client based near Ormskirk The standard hours for this role are 37.5 hours per week, Monday to Friday 8.30am - 5.00pm. **The Package**: - Salary: £_ _25,000 rising to £27,000 per annum after training/probationary period_ - 25 days holiday per annum plus declared public holidays - Flexi...


  • Fulwood, Lancashire, United Kingdom CV-Library Full time

    Acorn by Synergie is recruiting for Customer Service Advisors on a temp to perm basis for their client located in Fulwood, Preston. Monday to Friday with a choice of hours, 8am to 5pm or 8.30am to 5.30pm or 9am to 6pm. Once fully trained there is also the requirement to work 9am to 1pm on a Saturday morning every 8 weeks, this shift is paid at an overtime...


  • Fulwood, Lancashire, United Kingdom CV-Library Full time

    Acorn by Synergie isrecruiting for Customer Service Advisors on a temp to perm basis for our client located in Fulwood, Preston. Monday to Friday with a choice of hours, 8am to 5pm or 8.30am to 5.30pm or 9am to 6pm. Once fully trained there is also the requirement to work 9am to 1pm on a Saturday morning every 8 weeks, this shift is paid at an overtime...


  • Fulwood, Lancashire, United Kingdom Acorn by Synergie Full time

    Acorn by Synergie isrecruiting for Customer Service Advisors on a temp to perm basis for our client located in Fulwood, Preston. Monday to Friday with a choice of hours, 8am to 5pm or 8.30am to 5.30pm or 9am to 6pm. Once fully trained there is also the requirement to work 9am to 1pm on a Saturday morning every 8 weeks, this shift is paid at an overtime...


  • Preston, Lancashire, United Kingdom PIB Insurance Brokers Full time

    It's a fantastic time to join PIB and work as part of a vibrant & collaborative team in our fantastic Preston Office Great offices and on site parking The Role: Account Handler Effectively manage policy events following compliant processes ensuring that all customers are dealt with professionally and fairly. Provide quality service to clients,...


  • Lancashire, United Kingdom the Best Jobs Full time

    **Customer Services Representative** **Location: Heywood, Lancashire** **Salary: £22,000 per annum** **Working Hours: Monday - Friday** **Are you a dedicated and customer-oriented individual seeking a rewarding career in the financial services sector? Look no further! Join our team at Horrox Cross & Wilkinson, a long-established insurance brokerage in...


  • Preston, Lancashire, United Kingdom Arnold Clark. Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience in our Motorstore in Preston and help customers get excited about our products. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim...


  • Preston, Lancashire, United Kingdom PIB Insurance Brokers Full time

    It's a fantastic time to join PIB and work as part of a vibrant & collaborative team in our fantastic Preston Office Great offices and on site parking The Role: Account Handler To provide professional advice and service to all clients. Effectively manage policy events following compliant processes ensuring that all customers are dealt with...