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Pensions Client Service Coordinator

3 months ago


Manchester, United Kingdom Hope Park Workspaces Full time €25,000

Job Description We are seeking a Client Services Coordinator to join our team in Salford Quays. You will have administration experience and worked in a face-to-face customer relations role previously. Passionate about delivering exceptional customer service, and driven by customer satisfaction and success, you will provide business support and assistance to our clients (business tenants). Managing the front of house desk, you will coordinate the administrative function and daily use of the building whilst ensure Hope Park's standards of service are upheld. You will assist the facilities manager in coordinating maintenance jobs and be health and safety aware all times along with acting as Hope Park's fire marshal and appointed person for first aid. Coordinating meeting room bookings along with working with the head of sales to support on sales, marketing, and events throughout the year.

Customer service and client requests
Facilities Administration
Sales, Marketing and, Event planning support
If you meet the qualifications and are passionate about delivering exceptional client service, we encourage you to apply.

Experience in a customer services environment, particularly reception/front of house or hospitality, or face-to-face customer relations
- Hope Park Workspaces is a leading provider of grade A-serviced office workspaces. Hope Park Workspaces is a trusted brand, boasting a popular operating model that consistently demonstrates high levels of customer retention. Starting with our City Gateway, Bradford site in 2011, we now have 3 Hope Park serviced office locations: We’re a growing business established to provide financial support for Transforming Lives for Good (TLG).

TLG is a national charity that exists to support struggling children and young people through the local church, providing them with hope and a future. Hope Park exists to support the vision of TLG, with all the profit invested into transforming the lives of struggling children across the UK. Hours: full-time 40 hours per week (Monday to Friday 8.Location: Salford Quays (with occasional travel)

5% Company Pension
Employee Assistance Programme
Annual birthday leave day

Free onsite parking
Tram stop 3 min walk

Before applying, we encourage you to request a copy of the full Client Services Coordinator information pack by emailing info@hopepark.Online interviews will take place on Friday 5th July 2024.