Application Specialist
4 weeks ago
Fujifilm Healthcare is focused on becoming a company that can reinforce the advancement of human health through its offering of products and technologies, supporting the transformation taking place in the healthcare sector. Fujifilm Healthcare’s role in Europe involves a commitment to creating new clinical value and improving the medical environment by bringing the latest innovations to healthcare providers, so that they can deliver faster, more accurate diagnosis and treatment to their patients. Fujifilm Healthcare is dedicated to working with healthcare professionals by offering one-stop comprehensive solutions that boost efficiency and automation, leading to a fully patient-oriented approach and a healthier future for people across Europe.
Fujifilm Healthcare UK is looking for an Applications Specialist to support our Modalities division.
You will provide our customers with clinical training and both internal and external support on the latest CR, DR and modalities technology. Utilising previous Radiographic experience the role will assist departments to maximise their Image Quality and optimise their workflow and process needs.
Desired location: This role is to be based preferably in the Reading/Basingstoke area, the successful candidate will need to be comfortable travelling into London and also travel into the South/South West
What you'll do:
- Assess relevant training needs for staff individuals and organisation, in consultation with hospital departmental heads, including assessment methods
- Design local training courses and programmes necessary to meet training needs for both installation and follow-up visits
- Administration and coordination of allocated customer training
- Pre sales demonstrations to customers and internal colleagues
- Post sale product support to customers
- Provide specialist knowledge and support to the marketing and sales teams
- Assist in the creation of support documentation required for internal and external customers in relation to all products.
- Liaise with Product developers in Japan and European departments to ensure both personal product knowledge is fully maintained and to provide specific UK market feedback
- Develop ideas and contribute to regular technical meetings
- Monitor and report on field activities and provide relevant information to management.
- Maintain and report on equipment and software suitability for direct marketing and sales reporting purposes.
- Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development.
- Attend training and to develop relevant knowledge and skills
What you'll need:
- Radiography degree, Assistant Practitioner qualification (or equivalent)
- Post qualification radiography experience
- Excellent communication skills
- Confident delivering presentations to both small and large groups
- Experience in training staff in clinical applications
- High levels of motivation, drive and enthusiasm
- Able to work both independently and as part of a team
- Ability to build strong working relationships with customers and colleagues
- Full UK driving licence.
- Willingness to travel/stay away overnight
Preferable :
- Previous experience as an Applications Specialist
- CT/MRI experience would be beneficial but not essential
We are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. At FUJIFILM Healthcare Europe we are proud of our culture which favours diverse thinking, encourages collaboration, and insists on respect and integrity. We aspire to create an energetic, dedicated, and enjoyable work environment for all and hope you will consider joining us
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