Technical Support Analyst

1 month ago

United Kingdom Munich Re Full time

Policy Wording & Technical Support Specialist
We are known for our dedication to excellence and quality of service provision across both primary and reinsurance.
As well as operating in the Lloyd’s of London market, we conduct our business via a global network of service companies, with offices located in the UK, Ireland, the United States, Asia, including Singapore, Labuan and Dubai.
Our group of companies provide solutions covering Casualty, Marine & Cargo, Aerospace, Cyber, Political Violence, Trade Credit and Property, Contingency and Yacht. Insurance Policy Wordings & Technical Support Specialist
Managing the delivery of policy wordings and supporting documentation for new product lines and revisions to existing products; Delivering front-line support to Underwriters on technical issues
Contribute to the development of new policy wordings, IPIDs, clause libraries, schedule templates (manual and electronic), plus any other documentation or forms for existing classes or for new lines of business, including proof reading and critical review.
Manage the review, improvement, updating and maintenance annually (or as required, if sooner) of all versions and variations of all policy wordings for all classes, and associated IPIDs, clause libraries, schedule templates (manual and electronic) plus any other documentation or forms, including in response to legal or regulatory changes.
Maintain (or manage the maintenance of) a record of all such versions and variations, including start and end dates for their validity, liaising with internal and external IT colleagues in this regard.
Support the Lines of Business, Marketing and Distribution in drafting or proof-reading marketing and training collateral.
Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.
Perform (or manage the performance of) periodic and ad hoc accuracy checking, such as overseas taxes.
Perform (or manage the performance of) periodic and ad hoc reporting such as ATIA, Gareat and TRIA.
Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.
A detailed understanding of policy wording construction
An appreciation of the insurance regulatory landscape, including the peculiarities of the Lloyd’s market and Lloyd’s Europe
Excellent communication skills, particularly written English
Policy document drafting, particularly the avoidance of ambiguity, including the necessary MS Word skills to support document creation, making use of styles, tables, etc
Policy document critical review, with a keen eye for detail
Relationship building
At MRSG, you’ll find the flexibility, development and support you need to excel your career combined with a competitive salary and a benefits package that promotes wellbeing and work-life balance, on top of the standard features that include a non-contributory pension, private medical care, life assurance and more
Diversity & Inclusion
Creating an inclusive environment is a crucial part of the Munich Re culture, and we are committed to our Diversity & Inclusion Policy. We also seek to provide a fair and supportive work environment which provides learning and development opportunities for all.
Working together, we are an employer of choice by building the workforce for today and the future.

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