Head of Human Resources

3 weeks ago


Woking Surrey, United Kingdom Acosta Full time

We have an exciting opportunity for a Head of Human Resources to join our UK head office team in a challenging and diverse role on an initial 6 month fixed term contract. This role offers a hybrid working arrangement.

We can offer the opportunity for your experience and knowledge to grow whilst you develop your career in a supportive and dynamic environment as part of a fast paced and friendly HR team.

Main purpose of role :

In collaboration with the Group People and Operations Director execute the People Strategy. Support the leadership team in shaping the organisation for the future with the right talent and performance metrics in place to deliver tangible results. Using meaningful data and insight to drive fact-based conversations and decisions. Be proactive in engagement, organisational effectiveness initiatives. Develop the EVP and collaborate with leadership to embed the values and ways of working.

Key Tasks and Responsibilities

Strategy and Leadership

  • Influence senior stakeholders to drive the people strategy in areas such as reward and recognition, talent attraction and retention and internal communication
  • Promote a continuous improvement agenda with focus on performance management, development and coaching to build the strongest team at all levels of the organisation
  • Work closely with business leaders and lead on the measurement of employee engagement levels through surveys, forums, listening groups and leadership roadshows
  • Provide the Group People Director with insight and tailored solutions to influence senior level decision-making in relation to the strategic direction of the organisation relating specifically to the people agenda
  • Champion company principles and ways of working, supporting leadership team to establish a strong company culture ensuring that the required behaviours are embedded throughout the organisation
  • Ensure the business leads in terms of diversity, equity, inclusion and economic and social governance.
  • Research and make recommendations for innovative retention, benefits, reward and wellbeing initiatives.

Organisational Design & Development

  • Support Talent Partner with resource planning, recruitment, and selection strategies to ensure the organisation is appropriately resourced
  • Create EVP to attract and retail the best talent and collaborate with Marketing to build employer brand to raise awareness
  • Anticipate talent requirements for future roles. Work closely with Business Unit Leaders to develop succession and talent plans to generate strong talent pipelines
  • Make recommendations for organisational structure based on future growth plans
  • Support Talent Partner to develop and implement training and development strategy reflecting the future direction of the company, such as enabling more commercial wa and more diverse opportunities for employees
  • Ensure the development and delivery of a high quality and innovative employee learning and development offered provides employees with the right skills and competencies to drive forward business growth and performance
  • Ensure a robust and fit for purpose performance management framework is implemented effectively
  • Work with business leaders on the outputs from the annual employee survey to obtain more detailed feedback and action plan to implement recommendations based on results

HR Project Management

  • Track timelines, milestones and checklists that lead to the successful and timely delivery of HR initiatives, including the introduction of development initiatives.
  • Develop detailed project plans, ensuring resource availability and allocation for the delivering of HR projects on time, in scope and within budget
  • Challenge current ways of working and identify opportunities for automation, optimisation or process efficiency
  • Lead ad-hoc HR projects as required

Other Requirements

  • Lead the DEI and ESG councils to deliver the strategic priorities in these people-led workstreams. Create and deliver initiatives to drive awareness and advocacy.
  • Ensure the effective management and implementation of reward and recognition schemes, and to support with the creating of engaging communication to raise awareness of enhanced benefits
  • Support with the creation of engaging content that supports the HR activity calendar (ESG, DEI, Wellbeing, Learning) to deliver internal communication messages, making recommendations for appropriate methods and channels.
  • Assume accountability for internal communication; creating engaging and topical communication; managing content and infrastructure of the intranet and other internal communications channels

Skills and Experience:

  • Chartered member with CIPD or related business degree
  • Between three and five years experience at Senior HR Business Partner or Head of HR
  • Able to establish credibility and build relationships quickly
  • Previous experience in Hay or Towers Watson evaluation or other similar job evaluation methods
  • Experience or knowledge of Business Process Improvement (BPI) would be advantageous
  • Strong project planning and implementation skills
  • Excellent written and verbal communication skills
  • Strong strategic and commercial mindset with an ability to align HR strategy to drive business performance
  • Resilient and solutions oriented
  • Well-honed stakeholder management and influencing skills
  • Strategic thinker, tactical expert and an execution champion
  • IT literate, proficient in the use of PowerPoint, Excel, and Word
  • Excellent planning and organising skills, with an ability to managing conflicting priorities


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