Community Outreach Recovery Service Co-ordinator
4 weeks ago
We are hiring a Senior Peripatetic Service Manager (SPSM) who will work across a range of services to support with management and leadership activities, new contract implementation, and delivering on service improvement plans. You will provide direction,, support, and guidance to service managers and teams, working responsively and at pace to provide service manager cover as needed.
You will be based across various services as required, so ability and willingness to travel is essential. Shift/Working pattern: 37.5 hours a week, Monday to Friday 9am to 5pm, you may also be required to work outside these hours as per the service requirements and needs such as occasional evenings/weekends. You will also take part in our on call service.
25 days annual leave, increasing with the length of service
Training and Development, including access to courses, upskilling, and progression plans
Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
Employee Assistance Programme, including counselling
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you
We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. Line Management and Leadership
Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
Provide leadership and management throughout the full employee lifecycle.
Hold regular one to ones and team meetings to support effective teamwork and communication. Service Delivery
Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
Ensure service responsibilities and requirements are carried out effectively. welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary.
Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.
Risk Management
Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
Property and Housing Management
Ensure the accommodation in which residents live is clean and maintained to a high standard
Ensure a provision of high quality housing management service is provided to residents.
Financial Management
Manage the service budget and review monthly management accounts: Promote effective cost control mechanisms and other financial activities.
Maintain financial management within the service.
Contract management and Internal auditing, admin, and general other duties as required.
Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
Previous experience in people management and development
IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
Understanding of Housing Management, including voids and evictions
Understanding, knowledge, and/or practical application of key legislation - Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Social Interest Group (SIG) believes good care and support improve lives. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Watch our short Theory of Change video to see how we support people towards a brighter future: Further details can be found on our website here: Empowerment - Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency - Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website
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