Maintenance Coordinator

4 weeks ago

Wolverhampton West Midlands, United Kingdom Reed Full time

I am recruiting for a Fleet Maintenance Coordinator for a client based in Wolverhampton to join their fleet management company, which currently has 5,000 vehicles under their group. The client offers a leading service designed to be flexible to meet precise requirements, offering solutions to customer issues in fleet management operations.

This is a full-time position 40-hour week, permanent role based in Wolverhampton, £35k including fantastic company benefits.

Role includes:

  • Authorising repairs for the compliance team and updating them on the progress
  • Authorising Repairs for Drive-in vehicles and updating the system to track and monitor the progress.
  • Authorising breakdown repairs, updating the system, and updating the customer on the progress of that repair.
  • Sourcing parts for repairs and looking at alternative cost-effective parts to limit spend on the older assets.
  • Assisting the fleet customer support team on advice of where to send a vehicle for repair or whom they should pass the job to.
  • Assisting the fleet customer support team with any issues that may have arisen from passing a repair job out.
  • Authorising final spend on repairs from within the authorisation inbox.
  • Closing jobs & Issuing PO numbers to suppliers within 48 hours
  • Assisting the recharge team with recharges or any queries that a customer may have with a recharge.
  • Assisting the compliance team with any issues that may arise around servicing.
  • Looking at the quickest and most cost-effective way of getting VOR vehicle’s back up and running.
  • Being involved with the dealer Manufacturing meetings to go through any topics that have occurred over the last few months.
  • Assisting with breakdown calls and passing jobs out (When and if there are staff shortages)
  • Interacting with the field engineers on any issues that they cannot be resolved or need assistance with.
  • Going through the Recharge Queries spreadsheet to resolve any outstanding queries.
  • Liaising with VOR and chasing any vehicles they have problems with to get the jobs moving forward.
  • Going through invoice queries.
  • Passing any jobs for warranty, credits or goodwill to the relevant person to follow up
  • You will need:
  • Similar experience in a similar role as a Fleet Maintenance Co-Ordinator, knowledge of using R2C software.
  • Can work well under pressure.
  • Excellent Microsoft skills
  • Excellent customer service skills
  • CPC qualification would be beneficial.

For more information on this opportunity or any other local roles, please call Reed today to discuss your CV with Ruth Flukes at Reed Wolverhampton office on or CLICK APPLY

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