Business Analyst

4 weeks ago


United Kingdom CAE Technology Services Limited Full time

Business Analyst - 6 Month Fixed Term Contract - Onsite 3 days a week in Hemel Hempstead, Hertfordshire.
People need amazing technology and technology needs amazing people. CAE Technology Services supports customers to deliver better outcomes by transforming lives and experiences through technology. We deliver expertise and insight to customers from across public and private sectors, who work with us in long term trusted partnerships.

The BA will be responsible for identifying, mapping, documenting, and assessing both operational and business processes within our organisation. This role requires a deep understanding of business operations, strong analytical skills, being able to assess impacts on employee roles, and the ability to communicate effectively with stakeholders at all levels.

The Business Analyst will play a crucial role in driving process improvements and ensuring alignment between business objectives and operational activities. Additionally, the BA will be responsible for providing business-facing documentation for employee training purposes.

This position requires extensive experience in transformational change and new systems implementation, a strong grasp of commercial and operational principles. The BA must exhibit exceptional organisational and analytical skills, demonstrate clear thinking, and effectively stakeholders through business change.


The Business Analyst must possess excellent organisational, analytical, communication and decision-making skills. Analyse existing business processes to identify inefficiencies, areas for improvement, and opportunities for automation.
Collaborate with stakeholders across various departments to understand business requirements and translate them into actionable insights.
Conduct workshops and interviews with key stakeholders to gather requirements and elicit business needs.
Analyse data to identify trends, patterns, and insights that can inform decision-making and drive process improvements.
Develop business requirements documents (BRDs), functional specifications, and other documentation to support project initiatives.
Work closely with IT teams to ensure that proposed solutions align with business objectives and technical capabilities.
Create training materials and user guides to facilitate the adoption of new processes and technologies.
Provide ongoing support and guidance to business users during the implementation of process changes.
Proven experience as a Business Analyst, preferably in a similar industry or domain.
Solid understanding of business process modelling techniques and tools.
Proficiency in Microsoft Office Suite, Visio, and other business analysis tools.


Qualifications & Training:
~ Industry recognised Business Analyst certification e.g. Six Sigma / CBAP / Agile/ IIBA


We are proud of our diversity, and by embracing it, we have built a workforce worthy and capable of long-term success. loving your job, working together and doing it differently, qualities we see in all of our people.
We want people with a voice who can help us become the IT provider of choice across the UK


every time we get an order from one of customers – recognising that we are their partner of choice whether they are in the Commercial, Public or not for profit sectors.



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