Technical Support Engineer

4 weeks ago

Bradford, United Kingdom White Label Recruitment Full time

White Label are excited to be working with a specialist engineering business in their search for a Technical Support Engineer to join their busy team during an exciting period of growth.

As the Technical SupportEngineer, you will support the sales team in identifying Compressors, Vacuums & Blowers for projects and prepare technical proposals for installation and commissioning.

The Role:

  • Prepare comprehensive technical-commercial proposals for capital projects, encompassing installation and commissioning procedures
  • Assist the sales team by providing technical specifications for capital equipment - vacuums & blowers
  • Provide technical support for Compressors, Vacuum and Blower applications
  • Accompany the sales team on customer site visits when required
  • Generate energy audit reports to enhance commercial proposals

Responsibilities:

  • Support the sales team in presenting technical proposals to customers
  • Ensure the sales team arebriefed on the technical aspects of each quotation
  • Prepare technical quotations
  • Collaborate with suppliers to correctly specify equipment
  • Handle customer inquiries both technically and commercially
  • Address and resolve customer complaints in a timely manner
  • Maintain accurate records and enter data into the CRM system

The person:

  • Knowledge of compressed air/gas or vacuum systems
  • Previous experience in customer-facing roles in sales and service.
  • Demonstrated ability to prepare technical proposals.
  • Proficient in PC operations, including ERP, CRM, and Microsoft Office.

Please submit your CV for immediate consideration as my client is looking to arrange interviews straight away.

Many thanks

JBRP1_UKTJ

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