Service Charge Collection Officer

2 months ago

Hackney Central Greater London, United Kingdom Diamond Blaque HR Solutions Full time

Description

We are recruiting a Leasehold Services Officer for a public sector client in East London who can process all permissions and queries relating to the Lease, including applications for alteration or improvement and lease enforcement. The officer will ensure all leasehold account details are accurate, including lease/property ownership transfer, leaseholder contact details, and correspondence address. The officer will also liaise with the Property Services Team about lease extensions, keep up-to-date records, and adjust leasehold accounts accordingly. The officer should be experienced in providing Leasehold advice to other departments as necessary.

Responsibility

To monitor the accuracy of all records on databases to ensure all sums are invoiced accurately and promptly. Prepare repair listings for distribution to leaseholders, deal with all related enquiries, and adjust accordingly.

Qualification - Essential

GCSE Grade A-C (or equivalent) in English Language and Mathematics.

Degree level or equivalent, e.g. NVQ level 4 or relevant experience.

Advanced -Microsoft Office, Word, Excel, Outlook, PowerPoint, CRM, and Social Media.

Essential - Skills, Abilities & Experience

Experience in dealing with the public and giving unambiguous advice on complex issues.

* The ability to meet deadlines and targets.

* Ability to achieve challenging targets despite constraints and obstacles.

* Ability to understand, summarise, and explain complex documents, such as leases, including applications for alteration or improvement and lease enforcement.

* Experience in debt recovery.

* High level of numeracy in calculating service charges.

* Demonstrate a high level of verbal and written communication skills.

* Outstanding customer service skills are essential.

* Experience in dealing with the legal recovery of service charges.

* Some knowledge of leasehold law is related to the right to buy leaseholders.

* Knowledge of Section 20 Consultation process.

Essential Compliance Requirements

* Three Years of References.

* A pre-engagement screening is mandatory for this role.

Diamond Blaque is an equal opportunity employer.

Diamond Blaque is acting as an employment agency for this vacancy

  • Collections Officer

    2 days ago

    London, United Kingdom Eden Brown Synergy Full time €192

    Job Advertisement Position: Collections Officer Are you a skilled Collections Officer looking for a new opportunity? Join our specialist team in Lambeth and play a crucial role in managing service charge accounts for our residents. As a Collections Officer, you will be responsible for collecting service charges and managing a large portfolio of...

  • Collections Officer

    2 days ago

    London, United Kingdom Eden Brown Synergy Full time €192

    Job Advertisement Position: Collections Officer Are you a skilled Collections Officer looking for a new opportunity? Join our specialist team in Lambeth and play a crucial role in managing service charge accounts for our residents. As a Collections Officer, you will be responsible for collecting service charges and managing a large portfolio of...

  • Service Charge Collection Officer

    2 weeks ago

    Brent, Greater London, United Kingdom Ackerman Pierce Ltd Full time

    Are you a Leasehold Officer looking for work? My client is looking for an experienced leasehold officer that can join the team and hit the ground running! You will be joining a strong team and be consulting with leaseholders, providing them expert advice all aspects of service charges and any major works. To maximise the council's income through effective...

  • Service Charge Collection Officer

    3 weeks ago

    London, Greater London, United Kingdom Ackerman Pierce Full time

    Are you a Leasehold Officer looking for work? My client is looking for an experienced leasehold officer that can join the team and hit the ground running You will be joining a strong team and be consulting with leaseholders, providing them expert advice all aspects of service charges and any major works.To maximise the council's income through effective...

  • Service Charge Collection Officer

    2 weeks ago

    London, United Kingdom Ackerman Pierce Ltd Full time

    Are you a Leasehold Officer looking for work? My client is looking for an experienced leasehold officer that can join the team and hit the ground running! You will be joining a strong team and be consulting with leaseholders, providing them expert advice all aspects of service charges and any major works. To maximise the council's income through...

  • Collections Officer

    6 days ago

    London, United Kingdom Service Care Solutions Full time

    Collections Officer Lambeth, London Full Time - Hybrid/Remote Temporary We are currently searching for a prospective Collections Officer to join a team based in Lambeth, on a full time basis on temporary ongoing basis. The Collections Officer will play a crucial role in ensuring the collection of service charges, managing a diverse portfolio of...

  • Service Charge Collection Officer

    3 weeks ago

    London Borough of Brent, United Kingdom Ackerman Pierce Ltd Full time

    Are you a Leasehold Officer looking for work? My client is looking for an experienced leasehold officer that can join the team and hit the ground running! You will be joining a strong team and be consulting with leaseholders, providing them expert advice all aspects of service charges and any major works.To maximise the council's income through effective...

  • Collections Management Officer

    6 days ago

    London, United Kingdom Service Care Solutions Full time

    Collections Officer Full Time - Hybrid/Remote Temporary We are currently searching for a prospective Collections Officer to join a team based in Lambeth, on a full time basis on temporary ongoing basis. The Collections Officer will play a crucial role in ensuring the collection of service charges, managing a diverse portfolio of accounts, and...

  • Service Charge Collection Officer

    2 weeks ago

    Brent, Greater London, United Kingdom Ackerman Pierce Ltd Full time

    You will be joining a strong team and be consulting with leaseholders, providing them expert advice all aspects of service charges and any major works. To maximise the council's income through effective monitoring and management of approximately 1000 leasehold service charge accounts. To investigate and respond to leaseholders' queries regarding service...

  • Collections Officer

    6 days ago

    London, United Kingdom Service Care Solutions Full time

    Collections Officer Lambeth, London Full Time - Hybrid/Remote Temporary We are currently searching for a prospective Collections Officer to join a team based in Lambeth, on a full time basis on temporary ongoing basis. The Collections Officer will play a crucial role in ensuring the collection of service charges, managing a diverse portfolio of accounts,...

  • Collections Officer

    5 days ago

    London, United Kingdom Service Care Solutions Full time

    Collections Officer Lambeth, London Full Time - Hybrid/Remote Temporary We are currently searching for a prospective Collections Officer to join a team based in Lambeth, on a full time basis on temporary ongoing basis. The Collections Officer will play a crucial role in ensuring the collection of service charges, managing a diverse portfolio of accounts,...

  • Temporary Collections Officer

    6 days ago

    London, United Kingdom Service Care Solutions Full time

    Collections Officer Full Time - Hybrid/Remote Temporary We are currently searching for a prospective Collections Officer to join a team based in Lambeth, on a full time basis on temporary ongoing basis. The Collections Officer will play a crucial role in ensuring the collection of service charges, managing a diverse portfolio of accounts, and will be...

  • Temporary Collections Officer

    5 days ago

    London, United Kingdom Service Care Solutions Full time

    Collections Officer Full Time - Hybrid/Remote Temporary We are currently searching for a prospective Collections Officer to join a team based in Lambeth, on a full time basis on temporary ongoing basis. The Collections Officer will play a crucial role in ensuring the collection of service charges, managing a diverse portfolio of accounts, and will be...

  • Service Charge Officer

    2 weeks ago

    London, United Kingdom Service Care Solutions Full time

    Service Charge Officer London Bridge Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week...

  • Service Charge Officer

    2 weeks ago

    London, United Kingdom Service Care Solutions Full time

    Service Charge OfficerLondon BridgeFull Time - HybridTemporaryWe have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office based...

  • Service Charge Officer

    3 days ago

    London, United Kingdom Service Care Solutions Full time

    Service Charge Officer Islington, London Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a...

  • Service Charge Officer

    4 days ago

    London, United Kingdom Service Care Solutions Full time

    Service Charge Officer Islington, London Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a...

  • Income Collection Officer

    1 month ago

    Hackney, United Kingdom Games & gears Full time

    Responsible for managing a patch of temporary accommodation accounts to ensure that all monies owed in respect of rent and service charges are collected as efficiently as possible. To make contact with clients, including appointments at the pre-notice and pre-legal stages where there are outstanding arrears. To work on the front-of-house counter for...

  • Finance Officer

    2 weeks ago

    London (Central), United Kingdom Page Personnel Full time

    The Finance Officer - Service Charge will play a pivotal role in the accounting and finance department of our client in the Housing sector. This individual will be responsible for ensuring accuracy and efficiency in service charge accounting and financial reporting.Client DetailsOur client is a well-established entity in the Housing sector. With a headcount...

  • Service Charge Officer

    1 week ago

    London, United Kingdom Service Care Solutions Full time

    Service Charge Officer London Bridge Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office...