Shift Manager- Delivery

2 weeks ago

Plymouth Devon, United Kingdom Pizza Hut (UK) Full time

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Department/Division: Helix
Duration: Permanent
Location: UK
Reports to: Helix Senior Management
Direct Reports: Legal Managed Services Team (circa 4 individuals)
Type of Role: Remote
Reference no: 6031

The Role

An exciting opportunity has arisen for a bright and ambitious Employment Specialist to join the innovative Dentons Helix team. This role is a unique chance to engage in pioneering legal service delivery methods within a forward-thinking legal practice.

Dentons Helix is a new practice group looking to make a difference in the legal industry. We deliver excellent legal services and insightful data to support our clients by using a combination of legal, technological and operational specialists to define a new standard for best practice.

As a Managing Employment Specialist, you will navigate a diverse array of employment law issues, ensuring a dynamic and fulfilling work environment. You will lead and mentor a team of talented lawyers and paralegals, while also building strong relationships with business partners and driving the expansion of our service offerings.

Your role will be integral to a specialised team that operates in synergy with our PRM practice group, as well as our clients in-house legal departments. This role is ideal for employment specialists who are eager to blend their expertise with the operational aspects of a client's in-house legal function.

Responsibilities

Key responsibilities will include:

  • Develop and implement strategic plans for business development in the area of employment tribunal legal work through a managed legal service.
  • Foster and maintain relationships with existing clients while actively seeking new business opportunities.
  • Act as the primary point of escalation for clients regarding any issues or concerns related to employment tribunal cases handled by the team.
  • Collaborate with the legal team to ensure effective resolution of client concerns and maintain a high level of client satisfaction.
  • Lead initiatives to continuously improve the quality and efficiency of the employment tribunal legal services provided by the team.
  • Collaborate with internal stakeholders to streamline processes, implement best practices, and identify opportunities for innovation.
  • Collaborate with clients to develop strategies for preventing future employment tribunal claims and improving overall employment practices.

Required experience, skills, and attributes

  • Dedicated to exceptional client service.
  • Strong problem solving and decision making skills, coupled with good business awareness.
  • Exceptional interpersonal and communication skills.
  • Demonstrate initiative and drive.
  • You will be a strong leader, team player and sociable.
  • Good interpersonal and communication skills, both written and verbal.
  • The ability to prioritise and multi-task, particularly when working under pressure and to tight deadlines.
  • A methodical approach to work with a strong focus on accuracy.
  • Good commercial awareness.
  • Strong Employment Law background.

Firm Profile

Across over 80 countries, Dentons helps you grow, protect, operate and finance your organization by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you.

Diversity & Inclusion

Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences. We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. We welcome you to learn more about diversity and inclusion at Dentons.

Equal Opportunities

Dentons is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability. Any disability disclosure will be dealt with confidentially and sensitively and if you want to speak directly to a member of our team, please email recruitment.matters@dentons.com .

NO AGENCIES PLEASE

If you are interested in applying for this position, we welcome direct applications via our careers page, but if you have any questions beforehand please email recruitment.matters@dentons.com - Enquiries only please, applications will not be accepted via email.

Please note that we will not accept unsolicited CV's sent to the business, nor will we accept any associated terms of business.

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