Regional Director of Quality and Compliance
4 weeks ago
Job ID: 2539055 | Amazon Fulfillment Poland sp. We are looking to hire an ICQA Area Manager to be part of our fulfillment center Inventory Control and Quality Assurance (ICQA) team. Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the fulfillment center:
- Support safety programs and compliance to ensure a safe work environment for all associates
- Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX
- Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team
- Conduct shift planning and forecasting, alongside assigning and directing work
- Plan for and identify root causes of inventory deviation, via cause and effect analysis
- Review and analyze customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents
- Appraise the performance of team members; Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact on inventory integrity
- we need you to ensure that process discipline is adhered to across all shifts and departments
- Liaise with Area Managers and Operations Managers to support the communication of all policies related to process compliance, drive continuous improvement through removing obstacles, i.Work with Loss Prevention teams to establish, influence and adhere to Loss Prevention policies and procedures
Bachelor’s degree (or working towards a bachelor’s degree)
- Advanced proficiency in written and verbal English and local language
- Relevant experience in performing data analysis
Preferred qualifications are not required to apply for a position at Amazon. Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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