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Senior Operations Manager
4 months ago
Senior Operations Manager Contract Caterer Commercial & Visitor Attractions & Events London Salary: £65,000 + optional 10% bonus For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. An exciting opportunity has arisen for an experienced Senior Operations Manager within a well-regarded London/UK caterer specializing in the Commercial, Culture & Heritage venue sector. Due to continued business growth, our client is looking for a dynamic individual to join their team. If you are a strategic and charismatic Operations Manager with a background in multi-site Catering Management and a passion for excellence in the catering industry, this could be the role you’ve been looking for Our client is renowned for innovative catering solutions across prestigious venues and clients. With a strong food-led philosophy, the company prides itself on delivering the highest levels of customer service. Operating from spectacular fixed sites and commercial venues in London and the South East, they manage a turnover of approximately £15 million, featuring a mix of fast-paced food retail operations, casual and fine dining, and events. Key Responsibilities:
- Ensure seamless delivery of catering services across a diverse portfolio of sites.
- Drive operational excellence and maintain high standards of service quality.
- Foster strong client relationships and strategic client management.
- Oversee operational excellence and financial performance across multiple client accounts.
- Lead and manage a team of senior staff to ensure successful operations.
- Report directly to the Managing Director, contributing to the strategic direction of the business.
- Demonstrated experience in managing similar volume turnover and leading senior teams.
- A strategic thinker with excellent leadership and client management skills.
- Possesses natural presence and charisma to build strong relationships across the portfolio.
- Must come from a similar background in multi-site Catering Management / Area Manager / Operations Manager within a contract catering and leisure catering environment.
- Competitive salary of £65,000 with a 10% bonus.
- Opportunity to join a reputable business with a strong emphasis on innovation & customer service.
- Pension & Life assurance schemes
- Private medical eligibility & Eye care
