Lead Pharmacist- Emergency Department

1 month ago

United Kingdom Bestway Healthcare UK Full time

This isn't a remote role, you'll be based onsite Monday to Friday 7am - 3:30pm in our Healthcare Services Centre in Stoke.

Our digital pharmacy is a distant selling pharmacy which means the patients don’t enter the premises but interact via our customer service team and the technology that supports the services.
Our digital pharmacy has the second largest number of patients in the UK nominated to a single pharmacy, distributing circa 130,000 items every month currently and this is growing Not only will you lead a team of pharmacists and pharmacy technicians, but you will also be supported by the Head of Digital, the Digital Leadership team as well as wider leadership teams across the business. Often involved in projects such as implementing new technologies, developing clinical protocols, and/or expanding pharmacy services.
You'll have the opportunity to contribute to strategic planning initiatives within the Pharmacy from formulary management, medication procurement, budgeting and other strategic decisions that optimise pharmacy services. You'll also work with product managers to ensure software enhancements for the pharmacy are scoped and delivered to drive safety and efficiency.
You'll be a passionate advocate of our brand who actively seeks to become clinical leader, adept at operating in a fast paced digital environment.

Patient Safety, Quality and Standards
Develop new processes and review current processes regularly to ensure the safe and effective running of the pharmacy.
Deliver regulatory, professional and NHS standards developing a culture of continual improvement.
Meet the GPhC standards for registered professionals and for the pharmacy premises.
Deliver all quality standards and contractual framework required by the NHS.
Continual review through audits, observations & risk assessments
Accountable for regulatory, professional and ethical decisions in the Pharmacy and communicating effectively with other pharmacists operating in the registered premises.
Drives Prescription Growth & market share by optimising pharmacy process & patient service, alongside building strong relationships with the other teams within the Healthcare Service Centre
Ensures the pharmacy fully participates in applicable NHS services, providing outstanding care to all patients & achieving business goals.
Work collaboratively with the Customer Services Team and Pharmacy Superintendents Team to ensure patients receive high quality advice and that queries are responded to in an appropriate and timely manner.
Builds loyalty, ensuring their team offer tailored advice & products for prevention, treatment of illness and the promotion of health lifestyles.
High Performance Team
Uses performance management tools effectively, setting clear, measurable business & individual objectives in line with culture code.
Collaborate with the operational management team within Digital Pharmacy & Central Fulfilment to facilitate the delivery of all operations within the registered premises.
Work closely with the digital management team to operate within budget and deliver operational profitability.
Supports our ‘Delivering Well’ strategy through alignment of Pharmacy activity to corporate strategy. Delivers operational compliance across all areas of the Pharmacy, maintaining excellent pharmacy standards and availability.
Actively seeks opportunities to grow prescriptions, items, services & market share.
Participates in or contributes to other projects & activities as required by the business.
Responsible for the resourcing of pharmacists and ACTs in digital pharmacy
Adept at identifying problems & devising solutions which are based on sound analysis.
A change-agent who actively engages with & consistently drives change across the Pharmacy.
Understands the changing Pharmacy landscape & likely impact on the business.
Excellent professional network through building relationships based on mutual trust.
The successful candidate must possess an MPharm degree or equivalent and management experience is required for this opportunity. Adaptability : The digital landscape in pharmacy is constantly evolving with new technologies and processes. In a digital environment, proficiency with technology is essential. You'll be comfortable using various digital tools and platforms, whether it's electronic health records systems or basic Microsoft Office tools.
You'll be responsible for guiding and overseeing a team of pharmacists and pharmacy technicians. In pharmacy, accuracy is paramount. You'll have a keen attention to detail to ensure that prescriptions are filled correctly, medications are dispensed accurately, and all regulatory requirements are met.
Effective communication is essential in pharmacy, whether it's communicating with patients, healthcare providers, or other members of the pharmacy team. Ultimately, the goal of the pharmacy is to provide excellent service to patients. Quality Assurance : You'll play a crucial role in maintaining quality standards within the pharmacy. You'll implement and monitor quality assurance programs, ensure compliance with regulations and protocols, as well as conduct audits to identify areas for improvement.
Training and Development : You'll be involved in training and mentoring staff members, including pharmacists, interns, and technicians. You'll provide guidance on best practices, offer continuing education opportunities, and facilitate professional development to enhance the skills of the pharmacy team

Whether it is to find a pharmacy that is accessible, or if it is a flexible position you are looking for, we can help find the role that is right for you.

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