Accounts Collections Agent
4 weeks ago
Credit Control Agent
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
£25k to £31k + Bonus
Office based
The role of Credit Control Agent:
Proactively communicating with indebted commercial energy consumers to negotiate settlement, or an appropriate alternative commercial resolution
Analysing customer queries to determine payment prevention and subsequently acting as an intermediary between the account holder & the energy supplier to resolve the query
Account Managing your own portfolio throughout
The ideal Credit Control Agent:
Proficient in Microsoft Office, and able to adapt to custom built CRM
Experience within debt resolution and collections environment (Preferable but not essential)
Your experience of being a telephone-based Collections Agent has probably felt transactional to this point, it's repetitive and the experience can be tough.
It's different at Utility Collections, we are a fast-growing debt recovery scale-up.
This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
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