Senior Client Servicing Administrator

2 weeks ago


Redditch Worcestershire, United Kingdom Pertemps Redditch Commercial Full time

Our client is a well established manufacturing company in Redditch and they are looking for a Customer Service Administrator to join their team to support the Sales & Marketing team. You will be assisting customers by providing product, sales and service information as well as resolving problems.
The Customer Service Administrator key skills include:-
Respond to customer enquiries by email and telephone
Investigate and resolve customer complaints, in a timely manner and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products
Maintain thorough and accurate customer service records
General administrative tasks on an ad-hoc basis

The successful Customer Service Administrator will have the following skills and experience.
Strong customer service skills
This is an office based role and they are looking for someone who is looking for a long term career progression they will give you to training on all of their products and help you develop within the role.



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