Payroll & Pensions Administration
3 weeks ago
Our client is a leading global service provider based in Sheffield. Due to expansion they are looking to recruit a Head of Pensions to lead a team of Pension Support Advisors in executing their pension strategy. At its core, this role is about leading the team in delivering the accurate and efficient calculation of pension benefits as per relevant deeds, rules and framework.
Provide strong leadership to a team of pension support advisors, to deliver against demanding service levels and exceptional customer satisfaction.
* Drive and deliver individual performance across the pension team. Use your experience and knowledge of pensions to upskill all your team of current and future pension legislation and communicate updates effectively to stakeholders.
* Ensure compliance is delivered against tax regulations and year-end procedures.
* Ensure all monthly payroll, pension and third-party payments are completed accurately, on time and in accordance with the current legislative requirements. Coach, mentor, and develop team members to maximize their potential and performance.
* Provide expert guidance and advice on pension matters to internal teams and the wider business.
* Lead day-to-day operations and ensure efficient and effective delivery of pension services to all clients. Delivering high NPS (Net promoter scores) across the teams.
* Use data and insight to analyse and improve team performance consistently.
* Deliver on all financial and operational KPI's and service delivery targets (SLA's).
Minimum 2 years' experience in Head of Pensions or similar role.
Ideally, have a professional pensions qualification (Certificate/Advanced Diploma in Pension Administration, PMI Award in Pensions Essentials or QPA etc)
Demonstrable experience developing and motivating a team to deliver an exceptional, customer-focussed service within a regulated commercial framework.
Proven experience in a senior pension's role with a strong understanding of pension legislation and regulations.
Experience in administering various types of pension schemes, including defined benefit and defined contribution plans.
Experience of Local Government Pensions Scheme (LGPS) desired
In-depth knowledge of pension laws, regulations, and industry best practices, particularly as they relate to the education sector.
Extensive, expert knowledge of UK Legislation - such as Tax, National Insurance, Statutory Payment and Auto Enrolment etc.
Ideally have appropriate qualifications such as the Pensions Management Institute or demonstrable technical knowledge within pensions, regulations and compliance.
Proficient IT skills, including Microsoft Word and intermediate knowledge of Microsoft Excel (spreadsheet creation, data sorting/searching, and V-lookup functions).
Technical proficiency in using software products of varying complexity
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