Performance Analysis Architect
3 weeks ago
The role of Windows 11 Architect includes being responsible for designing, building, deploying, and maintaining the Windows 11 IT infrastructure using the latest technology ensuring all the IT systems that support businesses of any size function efficiently.
The responsibilities of an Architect can traverse BAU (business as usual) but will mainly be project work and typically includes, but is not limited to
o Ownership of Windows 11 Image
o Support and maintenance of underlying Windows 11 infrastructure
o Analysis of infrastructure and web applications
o Server administration
o Working with automation / DevOps tools
o Managing the Infrastructure incident support queues activities on a day-to-day operational basis whilst project is in flight
o Provide high quality, responsive and consistent resolutions to project related IT Incidents
o Overseeing and managing the Windows 11 go live support queue, ensuring all tickets are resolved/fulfilled within SLA and customer satisfaction targets and other KPIs are achieved
o Providing periodic reporting and management information on infrastructure performance
This role is an integral part of the Digital Workplace team to ensure success of the product feature delivery and readiness for adoption. We are looking for an individual who has a passion for improving the workspace experience for people whilst helping drive the vison, strategy and roadmap for Office 365
This role will be responsible for identifying solutions and manage the design and implementation to support the transition to Windows 11
The role of Windows 11 Architect includes being responsible for designing, building, deploying, and maintaining the Windows 11 IT infrastructure using the latest technology ensuring all the IT systems that support businesses of any size function efficiently. Additionally, the role may also support and develop specific platforms and will concentrate on unifying communications, messaging and identity toward a seamless user experience.
This role is an integral part of the Digital Workplace team to ensure success of the product feature delivery and readiness for adoption. We are looking for an individual who has a passion for improving the workspace experience for people whilst helping drive the vison, strategy and roadmap for Office 365
As well as having highly developed technical skills in Office 365 the post holder is responsible for the future windows 11 desktop experience by ensuring the delivery of appropriate levels of customer service and support in line with corporate Service Level Agreements. The post holder will be the design authority for Windows 11 desktop images, annual mandatory windows 11 feature updates, SCCM packaging for trust and O365 applications including the deployment of these to end users
The Post Holder will implement measures to reduce any windows 11 cyber identified risks. The post-holder will plan relevant projects that impact on the organization including the delivery of new systems and new technical infrastructure.
The post-holder will actively participate in IT project implementation plans.
Relevant Degree or Masters in IT Field or equivalent experience
ITIL Foundation Certificate
Microsoft Certified Professional or equivalent experience
Experience with designing and implementing all aspects of Microsoft Azure
Specialist Knowledge of Office 365 and its products
Excellent working knowledge of SCCM 2016
Excellent working knowledge and experience with Microsoft Operating Systems including Windows 11 and above
Architectural design, development, migration, management and supporting O365 implementations
Understanding, implementation and modification of Group Policy with appropriate change control
Microsoft Active Directory & Group Policy
Gloucestershire Hospitals NHS Foundation Trust
Victoria Warehouse The Docks
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