Account Manager, Beauty Brand

4 weeks ago

Manchester, United Kingdom Shiseido Company, Limited Full time

Multi Brand Account Manager
Reports to: Area Sales & Education Manager Shiseido & Drunk Elephant
Contract type: Permanent Contract, 37.As a joint brand Account Manager, you will bring the Shiseido & Drunk Elephant vision to our customers in a fast paced open sell shopping environment, embodying each brands philosophy into every customer connection. We are part of the Shiseido Group, and in joining Shiseido & Drunk Elephant brands you will not only receive innovative world class training, a generous discount on our award winning products and the chance to work with two high performance skin brands – you join an incredible group network of brands, where developing our people is at the heart of our business.
Founded in 1872 in Japan, Shiseido is one of the top leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in about 120 countries with 45 000 employees and 70 nationalities, Shiseido offers a unique selection of skin care, makeup and fragrance resulting in Shiseido being one the most trusted companies. Thanks to 150 years of heritage, Shiseido constantly creates high-quality, highly functional, safe and innovative cosmetics and develop brands deeply loved by people from all over the world.
Our first strength is make-up with our market share at number 8 in the UK with NARS. We are also growing fast in fragrance with brands such as Issye Miyake, Narciso Rodriguez, Zadig and Voltaire and Tori Burch as well as winning market share in Skincare with Shiseido and Cle de Peau Beaute in Harrods. Drunk Elephant joined our portfolio in 2021 which supports our ambition and objective to be the Top5 Beauty Group in the UK. Our clients include high-street retailers such as Premium department Stores, fast paced drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 2 direct e-commerce websites.
We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.
You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business. You are a Beauty and skin enthusiast and will be confident, engaging and knowledgeable about Shiseido and Drunk Elephant brand vision and products, ensuring customers are excited and connected with both the brand and you as a beauty professional. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and retail partners in stores. You will maintain high standards of visual excellence of the Shiseido and Drunk Elephant space and will be expected to oversee the visual representation of our sister brands within your store. You will also nurture the relationship between Shiseido group and the retail partners in store.
In return we offer world class training – we invest in you, ensuring you have the highest level of product, sales and services training, enabling you on your journey to become the best Beauty professional you can be.
Ability to work and drive a team to achieve a sales target in a fast paced environment
Ability to prioritise and manage time effectively across multiple brands and plan in contingencies to ensure that the targets are met
Excellent communication skills with all touch points, Customers, Team members, Area Manager and retail partners in store
Ability to motivate and inspire team members, to deliver brand message and an exceptional customer experience that build the Shiseido reputation.
Committed to excellence in service and standards
Management experience or retail sales experience in beauty retail industry desirable
Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
30 days holiday, including bank holidays, increasing with service
Contributory pension scheme – 5% employer contribution
Enhanced parental allowance
Life Assurance up to x2 your salary
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction

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