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Account Manager

1 month ago

Basingstoke amp Deane Hampshire, United Kingdom Northamber PLC Full time

We are seeking an experienced and driven Account Manager to grow our projection and AV rental business within the value-add AV distribution market. This role will focus on building relationships with AV integrators, rental companies, offering expert advice on projection and AV rental solutions. The ideal candidate will have a strong understanding of the AV industry, a background in sales and account management. Key Responsibilities: Account Management:

  • Manage a portfolio of existing clients, ensuring high levels of customer satisfaction and repeat business.
  • Build and nurture long-term relationships with AV integrators, rental companies, and other channel partners.
  • Serve as the main point of contact for inquiries related to projection equipment and AV rental services.
Sales & Business Development:
  • Identify new business opportunities in the AV rental and projection markets, driving revenue growth for the company.
  • Proactively reach out to potential customers, follow up on leads, and close sales.
  • Develop and execute account growth strategies, including cross-selling and upselling within the product portfolio.
  • Collaborate with the sales team to meet and exceed sales targets and KPIs
Product Knowledge & Expertise:
  • Maintain deep knowledge of projection and AV rental products, including features, benefits, and competitive positioning.
  • Stay updated on the latest trends and developments in AV technology, ensuring clients receive cutting-edge solutions.
  • Provide technical guidance to customers to assist them in selecting the appropriate AV solutions for their projects or rental needs.
Coordination & Project Management:
  • Work closely with the internal logistics, technical, and support teams to ensure seamless delivery of products and services to customers.
  • Oversee rental and projection equipment orders, ensuring timely delivery and fulfilment.
  • Coordinate with manufacturers and suppliers for product availability, lead times, and special requests.
Reporting & Documentation:
  • Track and report sales activity, including pipeline management, account progress, and revenue forecasting.
  • Maintain accurate records of client communications and agreements within the CRM system.
Qualifications: Experience:
  • 3+ years of account management or sales experience within the AV industry, particularly in projection and AV rental.
  • Proven track record of managing customer relationships and achieving sales targets
Knowledge & Skills:
  • Strong understanding of AV systems, particularly projection equipment and rental solutions.
  • Knowledge of the AV distribution and integrator channel is preferred.
  • Excellent negotiation, communication, and presentation skills.
  • Ability to understand technical details and translate them into customer value propositions.
Technical Skills: * CTS desirable
  • Proficiency in CRM software
  • Familiarity with AV technologies and systems design is an advantage.
Personal Attributes:
  • Self-motivated, proactive, and results-oriented.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and organisational skills.
This role is ideal for a sales professional with a passion for AV technology and experience in projection and rental equipment looking to make an impact in a value-add distribution environment