Water Treatment Supervisor

1 month ago


Cambridge Cambridgeshire, United Kingdom hsl Compliance Full time

Water Hygiene Supervisor
HSL Compliance is one of the leading companies in the legionella compliance industry providing services to a wide range of public and private sector organisations. Reporting to the Account Manager, the Supervisor's role will be the first point of contact for the region's operational team. They will provide support and general guidance to engineers and Account Co-ordinators, escalating issues to their Account Manager where necessary. The role will be key to achieving the best possible financial and operational performance within their area, contributing to the Company's overall objectives and targets.
Provide context for contractual KPIs and keeping account managers regularly updated and informed.
Provide recommendations for corrective actions to Account Co-ordinators, especially when recommendations fall outside of standard operating procedures.
First line management of operational staff including processing timesheets, productivity, conduct and performance issues, working hours etc.
Complete record of conversations for any performance or disciplinary issues in line with Company processes; escalating issues to Account Managers when necessary.
Complete new starter inductions, including approving training records to prove competency.
Provide training and to share knowledge to assist in the development of engineers to help build their skills, knowledge, experience and overall competency level.
Provide scopes, pricing and programmes of work for remedial projects where necessary and analyse performance and profitability thereafter.
Knowledge and experience of conducting water testing and monitoring (in accordance with ACoP L8 guidelines)
Full UK Driving Licence
30 days holiday per annum inclusive of Bank Holidays
Auto enrolment Pension Scheme
Company sick pay scheme
Company vehicle with fuel card



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