General Retail Manager

2 weeks ago


London, United Kingdom Harrods Ltd Full time

Join our dynamic team at Harrods and take on the role of General Retail Manager within our esteemed Retail Services Division. As the foundation of our customer experience, you will oversee a diverse range of essential services including Gift Wrap, The Lobby, Valet Parking, Green Team, and Concession Service Partners, ensuring that each interaction leaves a lasting impression.
As a General Retail Manager, you will spearhead the strategic direction of our Retail Services, driving growth and innovation while maintaining our unparalleled standards of excellence. Your visionary approach will be instrumental in expanding our service offerings and maximising commercial opportunities. With autonomy and initiative, you will navigate complexities and chart the course for success in a dynamic retail environment.
Have emotional intelligence and self-awareness which will enable you to adapt your leadership style to suit the needs of the team and the demands of the operation.
Embody integrity and conscientiousness, upholding the highest standards of performance and ethical conduct in every aspect of the role.
Harrods is one of the worlds leading luxury department stores and were becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the worlds most inspiring shopping experiences.
Help us make the impossible possible for our customers and well do something remarkable for you. While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods


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