Administrator/in, IT-Administrator/in
1 month ago
IT Systems Administrator
We are looking for an energetic and proactive System administrator to facilitate the development, configuration and ongoing running of the business systems used within the company.
We are owned by a sizeable dynamic EdTech company that operates through a franchising business model. Currently, comprising of four education brands, with over 250 locations in 30 different countries.
You are someone who is enthusiastic about a career working with several IT systems and is looking to gain experience in a fast-paced and dynamic organization, this role is for you.
Configuration of MS applications to adapt to the different brands
Configuration of Help desk and CRM systems (Zendesk, MS Dynamics, etc)
IT related Help Desk Support
Working closely with other members of the IT team and in coordination with vendors and suppliers, the candidate may be involved in other IT activities such as:
Update of databases of proprietary and 3rd party platforms
Other IT support requirements to ensure an efficient operation of the business
Bachelor’s degree in a relevant field or 3+ years experience in a support role or equivalent.
Strong degree of computer literacy and understanding of IT systems
Microsoft Office programmes including Excel, SharePoint, Outlook, Bookings, etc.
Experience of working with Student Management Systems, Learning Management Systems and Virtual Learning Environments (desirable)
A base understanding of Database Fundamentals
Excellent written and verbal communication skills (English Language) as documentation processes will be required
Able to offer 1st line IT support for Head Office
Proficiency with a CRM platform (e.g. Proven project management skills
Proficiency in Power BI or equivalent.
Proficiency in SQL
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