Modern Workplace Engineer

2 weeks ago

London, United Kingdom Lawyers On Demand Limited Full time

We’re the original New Law pioneer. Over the past sixteen years, we have changed how attorneys, consultants, and legal teams operate. We continue to dominate the market we founded and are one of the biggest and fastest-growing flexible legal services providers today.

Working at LOD

We are an enterprising growth company that has managed to hold onto the enthusiasm of a start-up. The core of LOD is its headquarters staff; they are the ones who take care of its clients and attorneys while working on expanding the company. Hence, joining the Headquarters team allows you to influence how the legal sector changes. Your actions will directly impact how our HQ team interacts with our lawyers, clients, and other stakeholders.

Ideals at LOD

This may seem a rather lofty topic, but we see daily that giving people a chance to work differently can positively impact the world. We run LOD with that in mind for our clients and our lawyers. It’s also crucial for our employees in the HQ team - each employee has a chance to engage genuinely and to make a difference in what we do.

You at LOD?

Although our Headquarters team members come from various backgrounds, we want them to love their jobs and work with talented people on a common goal. The ideal applicant will have technical training and desire a long-term position in a collaborative environment where everyone is encouraged to voice their opinions and offer fresh approaches. We employ an agile working style and swiftly implement changes without drawn-out procedures. This enables us to introduce new solutions quickly. We even made this job description using three AI tools

The applicant will have both strong technical knowledge and excellent customer service abilities. It is crucial to translate difficult technical topics into straightforward, understandable language. We'd be interested in hearing from you if you would like to participate in that.

Role Summary

Having been through a successful digital transformation over the last few years, technology is right at the heart of LOD, underpinning every facet of the business. LOD is a cloud-native organisation working innovatively with some of the most exciting technologies on the market. The transformation journey is far from over, with continuous improvement enabled across all departments.

An exciting new role is being created to help support the next step on the journey. As part of a highly innovative TCI team, this will be a crucial role for the organisation and will have broad

responsibilities. The Modern Workplace Engineer will be part of the Service Delivery Team and will be responsible for supporting our cloud technologies and users.

Key Responsibilities

· You will be primarily responsible for our Microsoft 365 platform.

· Sometimes, you may need to provide L3 support and advisory.

· You’ll be part of the multifunctional TCI team responsible for administrating and managing the Microsoft 365 stack, including Intune, Azure, Teams, SharePoint, Autopilot, and Windows Update for Business.

· You’ll be involved in project work related to Microsoft Purview (eg. DLP, Sensitivity Labelling, Information Classification, eDiscovery) and identity management (JML processes).

· You need to learn quickly and be able to work independently and as part of a team.

· You have good English communication skills and can adapt language to the audience.

What you’ll bring

· 4+ years of experience with Microsoft technologies such as Active Directory, Azure Active Directory, Microsoft 365 (Intune, SharePoint, Exchange, OneDrive, Teams, Purview), Microsoft Office 2016 and/or M365 Office in an enterprise or corporate environment.

· Extensive knowledge of Windows operating systems (Server and end-user editions)

· A thorough understanding of the patching process.

· Expertise with various Windows deployment techniques, including Autopilot and Intune.

· Understanding of device management technologies like MDM.

· A working understanding of networks and services like DNS and DHCP, IIS or LDAP.

· Having an industry certification like MCSA or MCTS is beneficial.

· Working experience of ITIL framework.

· Excellent interpersonal and customer service skills.

· Positivity, excitement, and the capacity to adapt to whatever the needs of the business are at whatever level of the organisation.

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