Operations Development Executive

1 week ago


York North Yorkshire, United Kingdom Castle Howard Estate Ltd Full time

Head of Operations Location: Castle Howard, near York, North Yorkshire

Castle Howard, a diverse working rural estate and award-winning visitor attraction, is seeking an experienced and dynamic Head of Operations. The estate features a variety of attractions including a house and gardens, a changing programme of events, two gift shops, a farm shop, a garden centre, four cafés, and wider estate businesses such as farming, forestry, let property, and a holiday park. It is also available for private hire for weddings and corporate functions.

To nurture and share Castle Howard for the benefit of current and future generations, the environment, and communities.

House Operations, Tour Guides, Chaperones, Caretaking, Facilities, Security, Events, Car Park management, and the Kelly Car Land Train and Dame Boat Team.

Data driven approach: Use data to create staffing models and operational plans based on visitor numbers and flow.
Robust Health & Safety: Co-chair the monthly Health & Safety meetings, lead on H&S policies, compliance, legislation, risk assessment, and incident reporting.
Partner with external consultants for third-party events, exclusive weddings, parties, and large filming projects.
Christmas Programme Delivery: Play an integral role in delivering the award-winning Christmas season of events, attracting over 90,000 visitors.
Creative thinker, able to think outside the box
Leadership experience in the tourism, leisure, attraction, or heritage industries
Commercial experience, especially in budgeting and workforce management
Valid driving licence
Willingness to work at least two weekends per month

Castle Howard is committed to nurturing and sharing its heritage for the benefit of future generations, the environment, and the community.



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