Deputy Building Manager

3 weeks ago


Bolton Greater Manchester, United Kingdom Cadagio Ltd Full time €27,000 - €30,000

As Deputy Building Manager, you’ll be responsible for supporting the Building Manager with the operation and management of a Purpose-Built Student Accommodation. You will support the Building Manager with managing a small team and be responsible for some of the lettings, tenant management, including rent collection, and health and safety for the building.
Tenant Management
Respond to student queries and help resolve any complaints.
Ensure students adhere to terms of tenancy and any internal policies/procedures.
Manage student events throughout the academic year.
Measure the customer experience using internal surveys, and act upon results.
The check in and inventory process.
The rent collection from students under instruction from head office
Building Operations
Ensure health and safety guidelines, and any internal policies or procedures, are adhered to by staff, students, visitors and contractors.
Obtain quotes for servicing and maintenance works.
Ensure the building is compliant, with risks identified and appropriately managed
Help manage building turnaround from one academic year to the next, including maintenance and cleaning.
Respond to incidents out of hours which require Management staff.
Build and maintain relationships with local authorities.
Staff management/supervision
Responsible for managing the day-to-day activities and guidance of the student liaison and service operative.
Facilitate cleaning and security staff training.
Provide out of hours support for security staff.
Ensure staff members and contractors are aware of and abide by internal policies and procedures.
Assists head office staff with:
Ensuring maximum occupancy throughout the academic year.
Working with relevant team members/ external contractors to ensure marketing material, including website and social media, is up-to-date.
Arranging and conducting viewings of rooms, in person or via remote technology.
Building and maintaining relationships with local colleges and universities.
Attending university open days and housing fairs where applicable.
Keeping up to date with competitor building activities.
GCSE English Grade C/ Grade 4
Previous management experience within a similar role or environment.
Competent in the use of Microsoft office products.
Valid driving licence and car
First aid & fire marshal
Hours of work : 9am – 5pm, Monday – Friday. No holidays 15th August through 21st September each year. Training and development provided


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