Sales Team Leader

3 weeks ago

Ellesmere Port Cheshire, United Kingdom PSi Talent Full time €50,000

Sales Team Leader – Ellesmere Port - £35-37,000 with OTE of £50,000. A fantastic opportunity for a Sales Team Manager to join a progressive, innovative company with 25 years’ industry leading experience. Based within exceptional, modern offices, the Sales Team Manager will be rewarded with an attractive bonus scheme; 23 days’ holiday, increasing with service to 30 days; quarterly staff awards and long service rewards; company events; free onsite parking; a healthcare cashback scheme; life assurance; and genuine career opportunities. Working on a hybrid basis, the Customer Service Advisor will work 37.5 hours a week, 9am to 530pm Monday to Friday. The role will be reporting directly to the Head of Sales, managing a team of Account Managers and Sales Support Administrators, working towards achieving the wider business’ sales strategy and goals. RESPONSIBILITIES:

  • Work with and manage the Account Management team to hit and exceed agreed SLAs
  • Motivating, coaching and developing team members
  • Managing individual performance and conducting regular reviews and appraisals
  • Liaise with external stakeholders in order to build, maintain and develop relationships
  • Inspire the team members toward their individual goals, including personal growth and KPIs
  • Attend exhibitions, events and workshops to promote the company’s products
  • Improve visibility of product performance and forecasting
  • Ensure governance targets and SLAs are strictly adhered to
SKILLS AND EXERIENCE:
  • A minimum of 2 years’ sales team management experience, gained within a B2B environment – ideally within a regulated industry
  • Effective leadership and motivation skills
  • Skills gained managing and co-ordinating a remote team
  • Experience of process improvement and the ability to design and implement new processes
  • A customer driven approach to all tasks, aiming for a first call resolution every time
  • Excellent communication skills, with the ability to liaise with customers, suppliers and colleagues effectively
  • Results-driven with a focus on achieving goals and objectives
  • IT skills in MS Office – particularly Excel and Word
KEYWORDS: Manager, Team Leader, sales, customer, processes, account management

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