Sales Director, Retail Planning

2 weeks ago


Lewes East Sussex, United Kingdom Tiger Resourcing Group Full time

Sales Manager
The Sales Manager will provide day-to-day functional management of a small technical Sales team in addition to being assigned their own personal territory. The candidate will initially take over responsibility for the promotion and revenue growth of the full range of the company's products with a view for this to expand in the future to directly support the Head of Global Sales on specific larger-scale regional and OEM campaigns. In addition to territory and team line management, the candidate will provide sales operational support including ownership of CRM and monthly reporting.
Key responsibilities related to order intake and sales revenue within assigned territories in addition to the day-to-day management of the Sales team include:
Achieve or exceed own sales quota and objectives, while maintaining profitability and ensuring 100% customer satisfaction
Sell directly in assigned territories at selected accounts as identified by the Head of Global Sales
Maintain contact with existing customers to promote new products, close deals and grow sales, as well as develop new prospects
Develop strong working relationships with purchasing staff at key accounts
Maintain customer database and reference lists for the assigned territory
Monthly reporting of Sales team performance against targets
Monthly submission of expense claims
Attend all required sales meetings and training sessions, consequently implementing new skills gained
Develop a strong working relationship with Sales Admin, Customer Service, Marketing and Production
Track the sales order process for the assigned territory from initial query through to delivery and installation
Key responsibilities relating to applications support within assigned territories include:
Provide quality customer service, including interacting with customers, answering customer enquiries and effectively handling customer complaints
Ensure that quality issues raised by customers are entered in the NCP process and act as the owner of that issue until it is fixed or flagged for new product development
Ensure that data entry in SAP B1 is carried out correctly, consistent with the requirements for reporting
Review documentation such as End User Statements, Sales Order/Contracts, etc., Possible coverage of key functions of the sales office, particularly during holiday periods
Performance Measurement
Revenues and margins from sales and service in the assigned territory
Promotion of the company brand within assigned territory
Concise, detailed and accurate reporting of past results, future forecasts and KPIs as required by Senior Management
Timely submission of reports, itineraries and expense claims
Strong experience selling scientific or similar capital equipment
Computer literacy and familiarity with Microsoft Office 365
Experience in using SAP B1 and generating reports from it
Familiarity with the UK scientific community
Willingness to travel
Holder of a full valid driving license
Degree in a Scientific field or equivalent practical experience We currently have 4,106 live graduate jobs and we're adding more all the time. 
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