Field Service Engineer

2 months ago

United Kingdom Schneider Electric Norge AS Full time

Schneider Electric has a great opportunity for the right people to join our Cardiff Team as Field Service Engineer within our BMS - Building Management Systems business.
In this role you will join an experienced team supporting a diverse and exciting customer base, including landmark Hospital, University, Shopping Centre, Pharmaceutical, Manufacturing and Defence sites.
You will not only deliver BMS support to an allocated base, but also provide a proactive approach and develop meaningful relationships with your customers and demonstrate our values whilst helping to drive the service transformation and software solutions.
We’d be very keen to hear from candidates with either direct BMS systems (Schneider or other) experience or candidates experienced of working with PLC systems in a manufacturing / process environment with transferrable skills, looking to move into a new role / career opportunity with us.
Provide BMS support to your allocated customers

~ 1 priority with adherence to HSE policies, ensuring requirements are met with the regular review and submission of RAMS, POWRAs use of PPE and Near Miss reporting

Operate within Schneider Electric policies and guidelines to ensure we work in a safe and responsible manner taking a zero-tolerance approach to unsafe behaviour
Take ownership of your customer base to meet/exceed our contractual requirement and delivering a best in class service and high customer service (CSAT) score
Provide clear and concise service visit reports (SVRs) that demonstrate the value of Schneider Electric
Knowledge of the region’s financial commitments and working with the SDE and SOM to deliver on Field Quote orders with proactively identifying solutions for improvements, energy savings, upgrades or repairs
Take part in the team call out rota and support other members of the team where possible
Embracing and become a role model for Schneider Electric process and policy adoption, delivering service in the region to the highest ethical standards
Ensure you continue to develop your technical and industry knowledge through the Schneider Electric training school and keeping abreast of technological developments in the industry
BMS systems experience or experience of working with PLC systems in a manufacturing / process environment with transferrable skills.

You possess previous experience in the Field Service environment, where you had to look after customers
You are a motivated individual who would be willing to learn about the product range and software solutions Schneider Electric can offer its customers
Fluency in English (written and verbal) is a must
Hold a full driving license
At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.”
Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.
Please submit an online application to be considered for any position with us. Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. You must submit an online application to be considered for any position with us. It is the policy of Schneider Electricto provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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