It Systems Engineer

1 month ago

Birmingham, United Kingdom e2e Infosys Full time

Job Description: We are currently seeking a dedicated and proactive IT System Assistant to join our manufacturing team based in the West Midlands. The successful candidate will play a key role in supporting and maintaining the information technology infrastructure essential for our manufacturing operations. This is an excellent opportunity for individuals with a passion for technology and a desire to contribute to the success of a dynamic manufacturing environment. Responsibilities:

  • Provide technical support to end-users, including troubleshooting hardware and software issues, resolving technical problems, and assisting with IT-related inquiries.
  • Assist with the administration and maintenance of IT systems, including servers, networks, databases, and other infrastructure components.
  • Assist with data management tasks, including data entry, data validation, and data integrity checks.
  • Manage IT equipment and inventory, including tracking assets, managing stock levels, and coordinating equipment repairs or replacements as needed.
  • Assist with IT security measures to protect company data and systems from cyber threats.
  • Assist with the implementation of new software systems or upgrades, including system configuration, user training, and documentation.
  • Maintain documentation of IT systems, procedures, and user guides.
  • Ensure compliance with relevant regulatory requirements and industry standards related to IT systems and data management.
Requirements:
  • Bachelor's degree or equivalent qualification in Information Technology, Computer Science, or related field.
  • Proven experience in providing technical support and troubleshooting IT issues.
  • Familiarity with IT infrastructure components such as servers, networks, databases, and software applications.
  • Strong communication and interpersonal skills, with the ability to effectively interact with end-users and technical team members.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently and collaboratively in a fast-paced manufacturing environment.
  • Knowledge of manufacturing processes and industry-specific software applications (preferred but not required)

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