Customer Consultant

2 weeks ago


United Kingdom Hdacardiff Full time

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil’s number one cosmetics manufacturer. Sustainable development has been the company’s guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Your role in a nutshell

To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.

More about the role

With over 2,000 exciting products designed to suit every customer’s preference, there’s a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes – so when we advise a customer on their skincare regime, we’re not just selling them an ideal, we’re actually helping communities build a better life too.

As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.

What we look for

  • Strong interpersonal skills to build rapport with customers – customer service experience is ideal
  • Ability to communicate and listen effectively
  • A genuine passion for beauty and the retail industry
  • Open availability for evening, weekend, and holiday shifts.
Talent Drivers

Personal Conduct

Commerciality

Purpose

#J-18808-Ljbffr

  • United Kingdom Konversational - The Customer Workflow Experts Full time

    Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a Senior Technical Consultant with Konversational, you will be hands-on leading the technical...


  • United Kingdom Konversational - The Customer Workflow Experts Full time

    Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a Senior Technical Consultant with Konversational, you will be hands-on leading the technical...


  • United Kingdom Konversational - The Customer Workflow Experts Full time

    **Direct applicants only** Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a Senior Technical Consultant with Konversational, you will be hands-on...


  • United Kingdom Konversational - The Customer Workflow Experts Full time

    **Direct applicants only** Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a Senior Technical Consultant with Konversational, you will be hands-on...

  • Customs Consultant

    2 weeks ago


    United Kingdom BKR Consultants Limited Full time

    The Vacancy With an experienced team behind us BKR Consultants Ltd is looking to continue growing it's inspirational team. An enthusiasm to take on greater responsibility is crucial, as the successful Customs Consultant will have a strong voice in respect of key decision making and guiding the development of the business, alongside advising a...


  • United Kingdom Customer Care Co Full time

    Based at Knowsley Head Office, Trafford Park, Deeside and other eStar sites as required) At eStar, it's our mission to keep people and businesses moving, with state-of-the-art facilities and an award-winning team, and we have an exciting opportunity for a Truck Sales Consultant to be a part of our team. To ensure that Mercedes-Benz and Fuso customers are...


  • United Kingdom SupportYourApp Inc. Full time

    Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office.


  • United Kingdom Customer Care Co Full time

    ( Based at Knowsley Head Office, Trafford Park, Deeside and other eStar sites as required) At eStar, it's our mission to keep people and businesses moving, with state-of-the-art facilities and an award-winning team, and we have an exciting opportunity for a Truck Sales Consultant to be a part of our team. KEY PURPOSE OF THE JOB To ensure that...


  • United Kingdom Collaborate Recruitment Full time

    Home Insurance Customer Consultant In Ringwood, Hampshire Working within a consultative sales and services team, you will be working with customers to ensure that they get the home Insurance to meet their requirements. A consistently professional service is absolutely essential, and you will therefore be an excellent communicator. The role will require you...


  • United Kingdom Collaborate Recruitment Full time

    Home Insurance Customer Consultant In Ringwood, Hampshire Working within a consultative sales and services team, you will be working with customers to ensure that they get the home Insurance to meet their requirements. A consistently professional service is absolutely essential, and you will therefore be an excellent communicator. The role will require you...


  • United Kingdom Dignity PLC Full time

    Are you a compassionate communicator with a knack for problem-solving? Are you ready to embark on a fulfilling career where you can make a meaningful difference in people's lives? If so, we invite you to join us at Dignity Funerals as a Customer Experience Consultant! Dignity Funerals is dedicated to providing compassionate care and support to families...

  • Customer Consultant

    7 days ago


    United Kingdom Workingmums Full time €22,000 - €27,600

    Business Unit / Team: Stores Network Salary range: GBP22,000 - GBP27,600 per annum DOE + red-hot benefits Contract Type: Permanent Live up to your potentialOur Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Inverness...


  • United Kingdom Expeditors International Full time

    Tradewin is an international trade consulting firm that provides creative and effective solutions and guidance in matters regarding regulatory affairs, logistics, and trade data management. Our services include consulting in the areas of Import and Export Compliance, Classification, Trade Preference Programs, Duty Mitigation, and Supply Chain Security. Our...

  • Customer Engagement

    6 days ago


    United Kingdom CACI Limited Full time

    Customer Engagement & Campaigning - Principal Consultant Kensington, London, UK Req #733 09 May 2024 Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data...

  • Customer Engagement

    3 weeks ago


    United Kingdom CACI Limited Full time

    Customer Engagement & Campaigning - Principal Consultant Kensington, London, UK Req #733 09 May 2024 Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data...

  • Customer Engagement

    1 week ago


    United Kingdom CACI Limited Full time

    Customer Engagement & Campaigning - Principal Consultant Kensington, London, UK Req #733 09 May 2024 Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data...

  • Customer Engagement

    3 weeks ago


    United Kingdom CACI Limited Full time

    Customer Engagement & Campaigning - Principal Consultant Kensington, London, UK Req #733 09 May 2024 Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data...


  • United Kingdom Legal & General Full time

    Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income,...


  • United Kingdom Legal & General Full time

    Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income,...

  • Travel Consultant

    5 days ago


    United Kingdom Newell’s Travel Limited Full time

    As our new Travel Consultant, you will be engaging with our customers on a daily basis, responsible for making their wildest holiday dreams come true. Whether they’re looking for an all-inclusive family getaway, a swift city break, a once-in-a-lifetime bucket list destination or a cruise around the Med, you will plan their trip from start to finish,...