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Shift Engineer

1 month ago

United Kingdom Inspired Gaming Group Full time

In addition, the engineer must have a strong understanding of Field Services operational processes and procedures.
Field Services is a fast-paced environment driven by high customer expectations. The Field Service Engineer is expected to provide a high level of customer care and to be able to achieve all key performance targets.Edit Job description
Employee development and training programme)
• Carry out the effective repair of equipment in LBO, Gaming and Public house establishments to the required quality standards.
• Carry out machine installations, changes and removals along with pre-wiring as and when required.
• Attend regular business review meetings with field management to discuss performance and provide feedback.
• All engineers will be required to work on shift rotas to suit our business and customer requirements. Changes to the shift rotas will occur from time to time. There will be a requirement to provide additional cover on service rotas as required to cover holidays and absence.
• Ensure all company assets are safeguarded in accordance with company procedures.
• Comply at all times with the Health and Safety at Work Policy.
• Ensure that all company policies and procedures are understood and adhered to at all times.
• To ensure company Vehicle is regularly serviced and maintained and kept clean inside and out.
• Carry out Portable Appliance Tests, Planned Preventative Maintenance (PPM) and Projects ensuring that the necessary documentation is completed.
• To ensure the Company social responsibility policies in relation to gambling and statutory provisions of the Gambling Act 2005 and the Gambling Commission License Conditions and Codes of Practice are fully complied with at all times.Edit Responsibilities
Current Driving Licence.
• Occasional requirement to travel, including overnight stays.
• Leadership and coaching skills.
• Servicing of electronic or electromechanical products. For example, gaming industry, office equipment etc.
• Experience in networking and network products.