Assistant Project Manager

4 weeks ago

Birmingham, United Kingdom Ecorys UK Full time

Ecorys is an international world-class research-based consultancy that helps our clients make a positive impact on society. We are leaders in research and evaluation, project management and communications providing the evidence and advice that our clients need to tackle the issues that affect communities around the world. Our 600 staff are justifiably proud of our innovative and thought-provoking contributions to policy and programme delivery. We are passionate about our environmental and social impact, donating profits to the Charity of the Year, volunteering days, and are committed to being carbon neutral by 2030.
Our range of work range supports local and central government clients, by providing large scale National, European, and international monitoring and impact evaluations as well as communications and grant management programmes. We work across a range of social policy areas including education, employment, children, young people and families, health, and wellbeing. 
We are looking to recruit an Assistant Survey Project Manager for a 12 month fixed term contract (Maternity Cover) to provide wide-ranging data collection project support within the Ecorys Survey team who deliver data collection projects such as online surveys, telephone interviews, Grant management data collection support, face to face interviews and postal surveys.
Ecorys Survey provide data collection and delivery in the support of research, evaluation and consultancy projects across the Policy and Research team, as well as our Communications and Project Management teams all of which work across the UK, European and International spheres.
You will focus on supporting the delivery of a wide range of survey data collection projects to a variety of internal and external clients. The role is an excellent opportunity to gain valuable work experience in a leading management consultancy.
This is a 12 month fixed term contract (Maternity Cover) role and can be based in any of our UK offices in either London, Birmingham or Leeds working 2 days per week in the office. 
Assisting the survey Associate Director and team with all aspects of the day-day running of the survey centre
Supporting the day-to-day operations of survey and data collection projects from a range of Ecorys teams across the business and providing holiday cover for other members of the survey team
Answering and supporting requests from project managers and scripters including supporting our helplines and help inboxes from responders to our data collection projects as well as queriers and questions from face-to-face supervisors and telephone interviewers 
Supporting our internal clients with queries and questions about the projects we deliver
Supporting data cleaning, survey checking and questionnaire timings including survey data reviews across our projects
Checking electronic survey questionnaires for accuracy and learning how to conduct questionnaire technical reviews
Providing admin support to all methods of data collection that are run through the survey centre
Administering shift availability for our telephone interviewing teams
Preparing and administering checks on pay claims for our telephone and field teams before they are sent to payroll for processing
Supporting quality control administration and remote monitoring/quality control across projects to quality standards and protocols
Booking travel, meeting rooms and co-ordinating diaries for the survey team and our internal clients
Supporting the general day to day and operation and administrative needs of the survey team and the Policy and Research division
GCSEs (or equivalent) including Maths and English, grades A-C (essential)
Previous experience of project support and administration in private, public or academic sector.
Ability to prioritise and multitask in a multi project environment.
Flexible, enthusiastic, and proactive team approach to work and learning new skills.
Ability to work to deadlines and prioritise a range of projects independently, proactively and in conjunction with the survey manager/other members of the survey team.
Intermediate Outlook, Word, and Excel skills.
Experience of working in a consultancy or market research/survey business.
We offer a highly competitive benefits package including variable pay (bonus), share scheme and buying and selling annual leave. Colleagues based at our London office will also receive an additional £3,500 London Weighting per annum. 
We are a leading international research and consultancy company addressing society’s key challenges.
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