Customer Relationship Management Executive

4 weeks ago

Buckinghamshire, United Kingdom The People Of Full time
Job Description

Are you a CRM wizard ready to tackle the wild world of retail? Well, buckle up because The People Of: Digital are on the hunt for a CRM Executive who’s got the brains, the skills, and the passion to join a top-tier retailer. This role is just an hour's commute from Marylebone Station and, best of all, offers the flexibility of hybrid working.

About the Role:

As the CRM Executive, you’ll be steering the ship when it comes to customer engagement. You’ll craft campaigns that make our clients customers feel like royalty and use your analytical prowess to keep them coming back for more. If you’re someone who thrives on data and loves a good marketing challenge, this is your playground.

Key Responsibilities:

  • Campaign Wizardry : Design, launch, and analyze CRM campaigns that make customers swoon and drive loyalty through the roof.
  • Data Decoding : Dive into customer data, surfacing insights that shape our strategies and set us apart from the competition.
  • Segmentation Savvy : Create and manage precise customer segments to ensure our messages hit the mark.
  • Insightful Reporting : Produce reports that not only show the numbers but tell the story behind them, guiding future campaigns.
  • Team Collaboration : Work hand-in-hand with marketing, sales, and IT to ensure our campaigns are executed flawlessly.
  • System Overlord : Manage the CRM system like a pro, keeping data clean and systems running smoothly.

Candidate Requirements:

  • Proven Track Record : Experience in CRM or marketing, preferably in the retail sector.
  • Analytical Mind : Ability to interpret complex data and turn it into actionable strategies.
  • Tech-Savvy : Proficient with CRM software
  • Communicative : Excellent verbal and written communication skills that can charm anyone.
  • Creative Genius : A flair for innovative thinking and a passion for delivering top-notch customer experiences.
  • Detail-Oriented : Meticulous with a penchant for organization and order.
  • Adaptable : Ready to thrive in a fast-paced, dynamic environment.

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