Senior Quality Assurance Manager
2 weeks ago
Fusion CX is seeking a dedicated Senior Quality Assurance Manager to lead our Quality Analyst team towards achieving excellence in service delivery. This role demands innovation, motivation, and a strategic approach to developing systems, processes, and team members to meet superior service levels consistently. Job Description: • Manage daily operations to align with client requirements, ensuring the delivery of quality audits and operational excellence. • Implement and maintain a quality framework with scalable processes, tools, and systems for efficient monitoring and decision accuracy. • Conduct root cause analyses, develop improvement plans, and collaborate with operations to enhance quality performance. • Establish and govern quality processes with clients and operations, fostering effective communication and organizational alignment. • Drive sensitive issue investigations, coordinating across functions for quality improvements and work process standardization. Job Requirements: • 7-10 years of experience in Quality Assurance initiatives, preferably covering US/UK/Australia geographies. • At least 2 years in a managerial role, with a willingness to start as soon as possible. • Six Sigma Green Belt certification in a Call Centre context is preferred. • Proficiency in Excel and PowerPoint, with a deep understanding of quality metrics and their correlation to business metrics. • Demonstrated ability to conduct Training Needs Identification (TNI), process reengineering, and FMEA analysis for change management. Why Join Fusion CX At Fusion CX, you’ll be part of a vibrant team dedicated to maintaining the highest standards of quality and innovation in customer service. We offer a dynamic work environment where your contributions are valued and where you can genuinely make a difference. As a Senior Quality Assurance Manager, you can bring your innovative ideas to life, mentor and develop your team, and work closely with clients to enhance operational processes. Join us to be at the forefront of quality assurance in the industry, driving initiatives that meet and exceed client expectations. #J-18808-Ljbffr
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Quality Assurance Manager
1 week ago
United Kingdom DCT Recruitment Full timeJob Overview We are seeking a detail-oriented Quality Assurance Manager to join our team. The ideal candidate will be responsible for ensuring the quality and safety of products through the implementation and maintenance of quality assurance systems. Responsibilities: Develop and implement quality assurance policies and procedures Conduct regular audits...
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Quality Assurance
1 week ago
United Kingdom UK Management College Full timeAbout Us: UKMC is an institution committed to excellence in education and academic innovation. We are seeking a dedicated and experienced Quality Assurance & Enhancement (QAE) Manager to lead our quality assurance team in developing, managing, and reviewing policies and processes to ensure the consistent delivery of high-quality education. Role Overview: ...
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Quality Assurance
Found in: Jooble UK C2 - 1 week ago
United Kingdom UK Management College Full timeAbout Us: UKMC is an institution committed to excellence in education and academic innovation. We are seeking a dedicated and experienced Quality Assurance & Enhancement (QAE) Manager to lead our quality assurance team in developing, managing, and reviewing policies and processes to ensure the consistent delivery of high-quality education. Role Overview: ...
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Quality Assurance Manager
1 day ago
United Kingdom Fortrea Full timeAs a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff...
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Senior Quality Assurance Officer
1 week ago
United Kingdom Invenia Group Full timeRole: The Senior Quality Assurance Officer will conduct, coordinate and support quality aspects of the Company business operation, ensuring quality compliance throughout the business with focus on WDA, MIA and GMP and GDP activities. Key Responsibilities: To ensure that a quality management system is implemented and maintained and appropriate to the...
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Senior Quality Assurance Officer
Found in: Jooble UK C2 - 1 week ago
United Kingdom Invenia Group Full timeRole: The Senior Quality Assurance Officer will conduct, coordinate and support quality aspects of the Company business operation, ensuring quality compliance throughout the business with focus on WDA, MIA and GMP and GDP activities. Key Responsibilities: To ensure that a quality management system is implemented and maintained and appropriate to the...
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Quality Assurance
4 days ago
United Kingdom Mondelez España Galletas Production SLU Full timeThe QA Team is looking for a Quality Assurance Associate to join us! As a Quality Assurance Associate, you will ensure that our products not only meet but exceed our high standards. You will be responsible for reviewing documentation, providing online support, carrying out Internal Audits and communicating any issues to the appropriate team members. You will...
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Quality Assurance
4 days ago
United Kingdom Mondelez International Full timeThe QA Team is looking for a Quality Assurance Associate to join us! As a Quality Assurance Associate, you will ensure that our products not only meet but exceed our high standards. You will be responsible for reviewing documentation, providing online support, carrying out Internal Audits and communicating any issues to the appropriate team members. You will...
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Quality Assurance
1 week ago
United Kingdom UK Management College Full timeAbout Us: UKMC is an institution committed to excellence in education and academic innovation. We are seeking a dedicated and experienced Quality Assurance & Enhancement (QAE) Manager to lead our quality assurance team in developing, managing, and reviewing policies and processes to ensure the consistent delivery of high-quality education. The Quality...
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Quality Assurance
Found in: Jooble UK C2 - 1 week ago
United Kingdom UK Management College Full timeAbout Us: UKMC is an institution committed to excellence in education and academic innovation. We are seeking a dedicated and experienced Quality Assurance & Enhancement (QAE) Manager to lead our quality assurance team in developing, managing, and reviewing policies and processes to ensure the consistent delivery of high-quality education. The Quality...
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Quality Assurance Manager
1 week ago
United Kingdom Allergy Therapeutics Full timeWe have an exciting opportunity for a Head of Quality Assurance. This is a newly created role as part of our newly created Senior Quality Leadership Team. You will own and drive the site quality improvement agenda. You will manage the Batch Release, Quality Systems and GMP training teams. You will be an experienced QA professional and be a QP, with...
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Quality Assurance Manager
Found in: Jooble UK C2 - 1 week ago
United Kingdom Allergy Therapeutics Full timeWe have an exciting opportunity for a Head of Quality Assurance. This is a newly created role as part of our newly created Senior Quality Leadership Team. You will own and drive the site quality improvement agenda. You will manage the Batch Release, Quality Systems and GMP training teams. You will be an experienced QA professional and be a QP, with...
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Quality Assurance Officer
2 weeks ago
United Kingdom AYG Group Ltd. Full timeAYG Care are supporting a Domiciliary company to find a Quality Assurance Officer Purpose of role To support the organisational leadership to deliver safe, high quality homecare services. The QA officer will use their skills and knowledge of policy and procedures to enable others in the business to deliver high quality services. Key responsibilities To...
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Quality Assurance Manager
2 days ago
United Kingdom Hyper Recruitment Solutions Ltd Full timeWe are currently looking for a cross functional Head of Quality Assurance to join a leading start up Cell and Gene company based in the London area. As the Head of Quality Assurance. you will be responsible for the implementation of their Quality Management System (QMS) from scratch, dealing with documentation, SOP’s and the setting up of their QA...
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Quality Assurance Manager
6 days ago
United Kingdom b3 jobs ltd Full timeWe are seeking a talented individual to work for a family business that is a leading supplier of fresh, high-quality products. About the QA Manager job Key tasks: Assist with the ongoing implementation of the BRC standard through documentation, auditing, and management. Ensure that teams are maintaining correct high Quality and meeting the customer...
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Quality Assurance Manager
Found in: Jooble UK C2 - 6 days ago
United Kingdom b3 jobs ltd Full timeWe are seeking a talented individual to work for a family business that is a leading supplier of fresh, high-quality products. About the QA Manager job Key tasks: Assist with the ongoing implementation of the BRC standard through documentation, auditing, and management. Ensure that teams are maintaining correct high Quality and meeting the customer...
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Quality Assurance Manager
2 weeks ago
United Kingdom QHQ Ltd Full timeThis is a new role created to support the increasing requirements for product compliance. Reporting to the Head of QA and Compliance the successful candidate will join a team of 8 , with 2 direct reports. We are looking for an experienced compliance expert, capable of navigating the complex framework of legislation, regulations, product and packaging...
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Quality Assurance Manager
Found in: Jooble UK C2 - 2 weeks ago
United Kingdom QHQ Ltd Full timeThis is a new role created to support the increasing requirements for product compliance. Reporting to the Head of QA and Compliance the successful candidate will join a team of 8 , with 2 direct reports. We are looking for an experienced compliance expert, capable of navigating the complex framework of legislation, regulations, product and packaging...
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Claims Quality Assurance Officer
1 week ago
United Kingdom DCT Recruitment Full timeJob Overview We are seeking a detail-oriented Quality Assurance Manager to join our team. The ideal candidate will be responsible for ensuring the quality and safety of products through the implementation and maintenance of quality assurance systems. Responsibilities: # Develop and implement quality assurance policies and procedures # Conduct regular...
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Trainee Quality Assurance Officer
2 weeks ago
United Kingdom Walker Cole International Ltd Full timeWalker Cole International are currently searching for a Head of Quality Assurance (+Trainee QP) to join an exciting Midlands based Pharmaceutical business. As the Head of Quality Assurance you would be responsible for ensuring management of the business' manufacturing licenses and leadership of the QA function on site. Our client are also open to the...