Night-time Sales Executive
2 weeks ago
Are hotels in your DNA? Does Customer Service make you happy and does selling to clients excite you? Do you thrive on building and nurturing relationships?
We're looking for aGroups & MICE Sales Executive in Cambridge to join our team.
You’d be at the reservations helm of Groups and MICE sales in our established Turing Locke / Hyatt Centric property. Reporting to Director of Sales, Cambridge, you’ll take greater ownership of sales activity with regards to Groups and MICE business for Turing Locke & Hyatt Centric MICE agents and groups clients that come into the property from all channels. You will be able to use your local knowledge and customer service expertise to develop profitable, sustainable business
The primary function for this role is to provide consistently outstanding sales and guest care experiences in accordance with policy and procedures for all clients of group accommodation & meeting space in the property. You will maintain an efficient filing system and understand CRMs.
Increase group revenue through a variety of segments eg: MICE related accommodation, Transient Groups, Extended Stay Groups
Be responsible for answering telephone calls, emails and resolving any issues in a professional manner in keeping with the brand approach.
Ensure excellent knowledge of company network and key locations and know how to easily access information regarding any location
Attend training events where appropriate
Demonstrable understanding of the property’s business and brand
Competence in Word, PowerPoint and Excel for reporting
22days holiday per annum, plus bank holidays(plus the option to buy more)
~ Wellbeing benefits (cash plan and an Employee Assistance Programme)
~ Free nights in our properties
~ Pension (the tax efficient way)
~ Sick pay
~ We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Working flexibly when needed, including evenings, weekends and bank holidays when needed
Travelling to other properties and edyn office locations when needed
Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, Cove and SACO– is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. Diversity, Equity, and Inclusion Statement
edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity.
Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.
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Night-time Sales Executive
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom edyn Limited Full timeAre hotels in your DNA? Does Customer Service make you happy and does selling to clients excite you? Do you thrive on building and nurturing relationships? We're looking for a Groups & MICE Sales Executive in Cambridge to join our team. You’d be at the reservations helm of Groups and MICE sales in our established Turing Locke / Hyatt Centric property....
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