On-Site Support Tech Apprentice

2 weeks ago


United Kingdom LearnTech Full time

On-Site Support Tech Apprentice (IT) SCHNEIDER ELECTRIC LIMITED
You’ll provide support services to end users & address incidents that cannot be resolved through Schneider’s Service Desk. This includes performing hardware and software installations, moves, additions, changes, updates, and downloads. Additionally, you’ll assist with technical tasks on infrastructure equipment under remote administration control.
This apprenticeship requires you to apply through the employer's website.
Additional Voluntary Benefits, Annual salary review and company performance bonus
Monday to Friday - shifts to be confirmed. Level 3 (A level)
Provide IT support based on TechStop model
Provide physical on-site and/or remote support services for end users in remote locations
Provide on-site support for any activities for server maintenance upgrades
The training you will be getting
IT solutions technician apprenticeship standard.
The training will be day release with LearnTech.
This apprenticeship is recognised for entry onto the BCS, The Chartered Institute for IT, Register of IT Technicians confirming level 3 professional competence. Potential for future IT/Digital related careers in a global organisation

Desired skills and personal qualities
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Logical, Team working, Creative, Initiative
GCSE or equivalent 5 including Maths and English (Grade 4/C or above) Essential
Schneider’s purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. Our mission is to be your digital partner for sustainability and efficiency. We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire life-cycle, enabling integrated company management, for homes, buildings, data centers, infrastructure and industries.
About disability confident Disabled candidates will generally be offered an interview if you meet the minimum requirements for this vacancy. Employers may need to limit the number of interviews offered to both disabled and non-disabled people if they receive high numbers of applications.
The disability confident scheme supports employers to make the most of the talents disabled people can bring to your workplace.
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. training
qualifications, like an NVQ in a relevant field
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
Applications and first stage video interviews will be managed by our agency provider GetMyFirstJob. This apprenticeship requires you to apply through the employer's website.
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