1st Line Support
1 week ago
1st Line Service Desk Analyst Location: Bath | Hybrid Salary: up to 30,000 per Annum A 1st Line Service Desk Analyst is required to join a leading UK professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company is known for its commitment to service excellence, operational reliability, and continuous improvement-offering a strong environment for professionals who thrive in fast-paced, customer-focused technical support roles. You will act as the first point of contact for all IT-related issues, providing triage, troubleshooting, and resolution of incidents and service requests within agreed SLAs. The role involves ticket ownership, effective escalation, clear communication, and completing core Service Desk processes including onboarding tasks, hardware builds, and routine system checks. Travel to regional offices will be required as part of a structured rota covering core hours and occasional out-of-hours support. Skills: Strong customer service and communication skills Solid 1st line troubleshooting and diagnostic ability Experience working with ITSM/ticketing tools and SLA environments Basic hardware/software support knowledge (laptops, mobiles, builds) Ability to document issues clearly and escalate effectively to 2nd/3rd line Organised, detail-oriented, and flexible with travel and rota commitments You'll be joining a team that values clarity, collaboration, and high-quality service delivery, supporting a large and diverse user community with opportunities to further develop technical capability *P. S: Company cannot provide visa sponsorship, so only candidates residing in UK and with the existing right to work will be considered for the role.
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1st Line Support
1 week ago
Bath, Somerset, United Kingdom iO Associates Full time1st Line Service Desk Analyst Location : Bath | Hybrid Salary : up to 30,000 per Annum A 1st Line Service Desk Analyst is required to join a leading UK professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company is known for its commitment to service excellence, operational reliability,...
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Helpdesk Support
1 week ago
Bath, Somerset, United Kingdom iO Associates Full time1st Line Service Desk Analyst Location : Bath | Hybrid Salary : up to 30,000 per Annum A 1st Line Service Desk Analyst is required to join a leading UK professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company is known for its commitment to service excellence, operational reliability,...
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1st Line Support
1 week ago
Bath, United Kingdom iO Associates Full time1st Line Service Desk Analyst Location : Bath | HybridSalary : up to 30,000 per Annum A 1st Line Service Desk Analyst is required to join a leading UK professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company is known for its commitment to service excellence, operational reliability,...
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1st Line Support
1 week ago
Bath, United Kingdom iO Associates Full time1st Line Service Desk AnalystLocation: Bath | HybridSalary: up to 30,000 per AnnumA 1st Line Service Desk Analyst is required to join a leading UK professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company is known for its commitment to service excellence, operational reliability, and...
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1st Line Support
1 week ago
Bath, United Kingdom iO Associates Full time1st Line Service Desk Analyst Location: Bath | Hybrid Salary: up to 30,000 per AnnumA 1st Line Service Desk Analyst is required to join a leading UK professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company is known for its commitment to service excellence, operational reliability,...
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1st Line Support
6 days ago
Bath, United Kingdom Red King Resourcing Full timeMy well established Client are urgently looking for a 1st Line Support person to join their existing team on a permanent basis. Ideal Skillset: - Windows OS, MAC OS - Office 365 - Active Directory - Experience working in Service Desk/Customer facing environment - Good communication skills - Eagerness to learn/develop your skillset
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1st Line Support Engineer
1 week ago
Bath, United Kingdom Adecco Full time1st Line Support Engineer Rate - £14 an hour Duration - 3 months initially Location - Bath Ir35 - Inside (Must use an umbrella company) Provides all 1st line / 2nd line support functions for standard usage of all IT & Audio Visual equipment, software and services supported by DDaT. Ensures smooth operation of the IT Delivery & Operations Service Desk...
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1st Line Support Engineer
6 days ago
Bath, United Kingdom Adecco Full time1st Line Support Engineer Rate - £14 an hour Duration - 3 months initially Location - Bath Ir35 - Inside (Must use an umbrella company) Provides all 1st line/ 2nd line support functions for standard usage of all IT & Audio Visual equipment, software and services supported by DDaT. Ensures smooth operation of the IT Delivery & Operations Service Desk...
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1st Line Support Engineer
2 weeks ago
Bath, United Kingdom Salt Search Full time**1st Line Support Engineer - 3 Month Contract - Onsite in Bath - £130-£150/day** As the first point of contact for all IT support queries within a well established Organisation with over 200 employees in several departments, you will be work with a variety of users to resolve or escalate their technical issues in a prompt and professionalmanner. Please...
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IT SUPPORT ENGINEER
1 week ago
Portishead, Somerset, United Kingdom iO Associates Full timeIT SUPPORT ENGINEER (1ST/2ND LINE) PERMANENT PORTISHEAD - HYBRID ROTATIONAL SHIFTS UP TO £30K PER ANNUM An IT Support Engineer (1st/2nd Line) is required for a leading technology provider specialising in managed IT services, cybersecurity, and infrastructure solutions for organisations ranging from SMEs to global enterprises. This is a hands-on support role...
