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Graduate / Technical Support Analyst (Permanent)
3 weeks ago
They are seeking a Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners.
The role is a blend of L2/L3 Technical support and problem management, requiring a proactive approach to continuous improvement, problem management, and root cause analysis.
** The role is based in High Wycombe, with a flexible working policy that requires a minimum of 3 days on-site per week.
Candidates should bring graduate-level education or equivalent industry experience of 3+ years, with a robust background in a relevant payment industry role. Familiarity with the ITIL framework is advantageous.
Knowledge of backend payment processing software or value-added services within the payments sector is also desirable.
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