ServiceNow Technical Lead
3 weeks ago
The Role
As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation life cycle for ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities.
Key Responsibilities:
- Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform.
- Work with Architect and customers for the technical requirements, document them, play back and baseline.
- Develop a design aligned with the Architecture (if applicable) and technical requirements.
- Review requirements for accurate estimation. Review and do proactive analysis and resolve application issues as needed.
- Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team.
- Perform Sprint activities (if agile) with the customer and the team. Do sprint planning and assign sprint activities to the team.
- Develop User stories from the requirements.
- Estimate effort, Work with the product sponsor to prioritise the user stores.
- Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements.
- Track and share the status of sprint/user stories with the Project Manager.
- Identify and manage risks and challenges.
- Ensure the quality deployment of the product as per the design. Ensure the security, resilience of the components as per the design.
- Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design.
- Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management.
- Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives.
Your Profile
Key Skills/Knowledge/Experience:
- Experience as a Technical Consultant.
- Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions.
- Ability to understand customer business requirements and convert to functional requirements.
- Experience in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow.
- Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise.
- Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards.
- Certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation.
- Good knowledge in Agile/Scrum methodology.
- Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts.
- Excellent team management skills to manage the project team and members.
Good to have:
- Experience in ServiceNow custom application design and development.
- Evaluate the tool stability and performance and provide recommendations.
- Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc ).
- Preferred to have ServiceNow Implementation Specialist certification.
- Ability to manage conflicts that may arise with customers and/or TCS internal stakeholders.
-
ServiceNow Senior Technical Consultant
1 week ago
London, England, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time**Direct applicants only**Do you have the skills to fill this role Read the complete details below, and make your application today.Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for...
-
Servicenow Technical Consultant
5 days ago
England, United Kingdom Henderson Scott Limited Full timeServiceNow Technical Consultant Henderson Scott are proudly working in partnership with a SerivceNow Elite partner throughout the UK. Due to the growth of the business, we are supporting to find a Senior ServiceNow Technical Consultant at their office in Warwickshire on a full time permanent basis. Please note - due to the nature of the projects, up to...
-
Senior ServiceNow Technical Consultant
2 weeks ago
England, United Kingdom Global Technology Solutions Ltd. Full timeWe have an exciting new role for an experienced Senior Technical Consultant, to join an ITSM provider specialising in ServiceNow. Applicants can be based anywhere in the UK as role is home based ServiceNow ITSM and CSA certification is required. The primary role of the Senior Technical Consultant is to work closely with Customers to understand and...
-
Senior ServiceNow Technical Consultant
2 weeks ago
England, United Kingdom Global Technology Solutions Ltd. Full timeWe have an exciting new role for an experienced Senior Technical Consultant, to join an ITSM provider specialising in ServiceNow. Applicants can be based anywhere in the UK as role is home based ServiceNow ITSM and CSA certification is required. The primary role of the Senior Technical Consultant is to work closely with Customers to understand and...
-
ServiceNow Senior Technical Consultant
2 weeks ago
England, United Kingdom Global Technology Solutions Ltd. Full timeWe have an exciting new role for an experienced Senior Technical Consultant, to join an ITSM provider specialising in ServiceNow. Applicants can be based anywhere in the UK as role is home basedServiceNow ITSM and CSA certification is required.Do you hold SC level Security Clearance or have the ability to be cleared? British Nationals only. The primary role...
-
ServiceNow Senior Technical Consultant
2 weeks ago
england, United Kingdom Global Technology Solutions Ltd. Full timeWe have an exciting new role for an experienced Senior Technical Consultant, to join an ITSM provider specialising in ServiceNow. Applicants can be based anywhere in the UK as role is home basedServiceNow ITSM and CSA certification is required.Do you hold SC level Security Clearance or have the ability to be cleared? British Nationals only. The primary role...
-
ServiceNow Senior Technical Consultant
2 weeks ago
England, United Kingdom Global Technology Solutions Ltd. Full timeWe have an exciting new role for an experienced Senior Technical Consultant, to join an ITSM provider specialising in ServiceNow. Applicants can be based anywhere in the UK as role is home based ServiceNow ITSM and CSA certification is required. Do you hold SC level Security Clearance or have the ability to be cleared? British Nationals only. The primary...
-
ServiceNow Senior Technical Consultant
2 weeks ago
England, United Kingdom Global Technology Solutions Ltd. Full timeWe have an exciting new role for an experienced Senior Technical Consultant, to join an ITSM provider specialising in ServiceNow. Applicants can be based anywhere in the UK as role is home based ServiceNow ITSM and CSA certification is required. Do you hold SC level Security Clearance or have the ability to be cleared? British Nationals only. The primary...
-
ServiceNow Senior Technical Consultant
2 weeks ago
England, United Kingdom Global Technology Solutions Ltd. Full timeWe have an exciting new role for an experienced Senior Technical Consultant, to join an ITSM provider specialising in ServiceNow. Applicants can be based anywhere in the UK as role is home based ServiceNow ITSM and CSA certification is required. Do you hold SC level Security Clearance or have the ability to be cleared? British Nationals only. The primary...
-
ServiceNow Senior Technical Consultant
2 weeks ago
England, United Kingdom Global Technology Solutions Ltd. Full timeWe have an exciting new role for an experienced Senior Technical Consultant, to join an ITSM provider specialising in ServiceNow. Applicants can be based anywhere in the UK as role is home basedServiceNow ITSM and CSA certification is required.Do you hold SC level Security Clearance or have the ability to be cleared? British Nationals only. The primary role...
-
ServiceNow Senior Technical Consultant
2 weeks ago
England, United Kingdom Global Technology Solutions Ltd. Full timeWe have an exciting new role for an experienced Senior Technical Consultant, to join an ITSM provider specialising in ServiceNow. Applicants can be based anywhere in the UK as role is home basedServiceNow ITSM and CSA certification is required.Do you hold SC level Security Clearance or have the ability to be cleared? British Nationals only. The primary role...
-
ServiceNow Technical Solutions Architect
1 week ago
England, United Kingdom Global Technology Solutions Ltd. Full timeServiceNow Technical Solutions Architect Permanent – Remote – UK candidates only SERVICENOW ITSM + CSA Certification required. SC Clearance We are recruiting for an Elite Sales, Services and Training partner for ServiceNow globally providing design, implementation, and support services to clients worldwide. If you have a background in Enterprise...
-
ServiceNow Technical Solutions Architect
1 week ago
England, United Kingdom Global Technology Solutions Ltd. Full timeServiceNow Technical Solutions Architect Permanent – Remote – UK candidates only SERVICENOW ITSM + CSA Certification required. SC Clearance We are recruiting for an Elite Sales, Services and Training partner for ServiceNow globally providing design, implementation, and support services to clients worldwide. If you have a background in Enterprise...
-
ServiceNow Technical Solutions Architect
7 days ago
England, United Kingdom Global Technology Solutions Ltd. Full timeServiceNow Technical Solutions ArchitectPermanent – Remote – UK candidates onlySERVICENOW ITSM + CSA Certification required.SC Clearance We are recruiting for an Elite Sales, Services and Training partner for ServiceNow globally providing design, implementation, and support services to clients worldwide.If you have a background in Enterprise Service...
-
ServiceNow Technical Solutions Architect
1 week ago
england, United Kingdom Global Technology Solutions Ltd. Full timeServiceNow Technical Solutions ArchitectPermanent – Remote – UK candidates onlySERVICENOW ITSM + CSA Certification required.SC Clearance We are recruiting for an Elite Sales, Services and Training partner for ServiceNow globally providing design, implementation, and support services to clients worldwide.If you have a background in Enterprise Service...
-
ServiceNow Technical Solutions Architect
7 days ago
England, United Kingdom Global Technology Solutions Ltd. Full timeServiceNow Technical Solutions ArchitectPermanent – Remote – UK candidates onlySERVICENOW ITSM + CSA Certification required.SC Clearance We are recruiting for an Elite Sales, Services and Training partner for ServiceNow globally providing design, implementation, and support services to clients worldwide.If you have a background in Enterprise Service...
-
ServiceNow Technical Solutions Architect
7 days ago
England, United Kingdom Global Technology Solutions Ltd. Full timeServiceNow Technical Solutions Architect Permanent – Remote – UK candidates only SERVICENOW ITSM + CSA Certification required. SC Clearance We are recruiting for an Elite Sales, Services and Training partner for ServiceNow globally providing design, implementation, and support services to clients worldwide. If you have a background in Enterprise Service...
-
ServiceNow Technical Solutions Architect
7 days ago
England, United Kingdom Global Technology Solutions Ltd. Full timeServiceNow Technical Solutions ArchitectPermanent – Remote – UK candidates onlySERVICENOW ITSM + CSA Certification required.SC Clearance We are recruiting for an Elite Sales, Services and Training partner for ServiceNow globally providing design, implementation, and support services to clients worldwide.If you have a background in Enterprise Service...
-
ServiceNow Technical Solutions Architect
7 days ago
England,, UK, United Kingdom Global Technology Solutions Ltd. Full timeServiceNow Technical Solutions ArchitectPermanent – Remote – UK candidates onlySERVICENOW ITSM + CSA Certification required.SC Clearance We are recruiting for an Elite Sales, Services and Training partner for ServiceNow globally providing design, implementation, and support services to clients worldwide.If you have a background in Enterprise Service...
-
ServiceNow Senior Technical Consultant
3 days ago
London, England, United Kingdom Xcede Full timeServiceNow Senior Technical Consultant required to join a specialist ServiceNow Implementation Partner based in the UK. Development in the ITSM suite of ServiceNow using JavaScript, HTML, and AngularJS is a prerequisite, as is hands on experience of wider offerings including CSM, ITOM, ITBM, GRC, and SecOps.Want to make an application Make sure your CV is up...