Senior Product Manager
3 weeks ago
Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co-created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date.
Patchwork offers a range of different solutions, including temporary staff banks, which enable organisations to source temporary staff from their own pool of approved workers; ‘collaborative staff banks’, which help healthcare organisations team up with others in the same region to widen and share their temporary staffing pools; an innovative new rostering solution which enables more flexible, sustainable staffing for permanent healthcare staff; and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies when necessary. Patchwork Insights also provides managers with comprehensive data oversight, to monitor staffing trends, shift fill rates and pay rate escalations, and reliably plan ahead to prevent staffing gaps.
Patchwork Health has been recognised as HSJ’s 2022 Staffing Solution of the Year, and have recently received the prestigious HSJ Partnership Award and the Spectator’s Economic Innovator of the Year Award. You'll be working within a multidisciplinary team (Technology, Marketing, Sales, Client Operations) to lead with product management best practices, to innovate, and to expand Patchwork’s value propositions throughout existing and new markets, and shape a culture of quality and expertise.
All Product Managers at Patchwork own the outcome, lead with confidence, are highly empathetic, prioritise quality, and make informed decisions using data and insights. Defining your product area’s strategic roadmap through multidisciplinary and continuous product discovery, and performance tracking.
Providing subtle leadership and guidance and mentorship to others, helping to define product strategies and solutions, embedding good practices, and sharing new ideas with the wider Product Team.
Being a leader in agile processes by demonstrating ideal standards in gathering requirements, managing an agile backlog, writing user stories, and leading squad refinement sessions.
Analysing and synthesising insights (e.g. user feedback, product data, sales pipeline, etc.) to drive data-informed product decisions.
Tracking and monitoring product metrics to measure product success for each target segment and market.
Working collaboratively with Technology to build an effective and open relationship and strong collaborative relationships with your agile squad(s).
Creating and iterating on internal documentation to support and improve ways of working and foster learning and development within the Product Team.
Demonstrable experience working in Product Management within an agile environment.
Experience building, communicating, and executing on strategic product roadmaps.
Results and quality-driven, demonstrating value consistently and improving on quality and approach.
Experience building and launching new to market products.
Hybrid and flexible workplace
Cycle Scheme
Tech Loan Scheme
EMI Share Options
Perkbox + Perkbox Medical
Employee Assistance Programme via Health Assured
Personal Learning & Development Budget
Flexible income options via Wagestream
Dogfriendly London Hub
Vibrant and fun London Hubwith unlimited refreshments & games
Patchwork is an inclusive employer, and iscommitted to not only meeting legal requirements and standards, but our owndiversity, equality, and inclusivity policies and pledges throughout all stages of the employee lifecycle. For more information on our pledges and policies, please refer to our website or reach out to Patchwork's Talent Team.
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