Housing Administrator

2 months ago


Cheltenham Gloucestershire, United Kingdom Home Group Limited Full time

Floating Housing Coordinator Cheltenham and Midlands
Permanent, full time (37.26,123 per annum and great benefits including Health Cash Plan
This is a great opportunity for a Housing Coordinator to join our team here based across the Midlands area. As our Housing and Property expert, youll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, youll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation Typical day as a Floating Housing Coordinator

Our customer have a range of support needs depending on the type of property they live. This can range from high disability supported properties to low support move on housing management only support properties.
Making sure that our customers properties are homes they can be proud of, youll support your customers by engaging and involving them in their tenancies.
Help our customers with housing benefit claims, making sure that these are received on their rent account.
Getting rooms ready for the next customers who needs our help and for maximum occupancy, youll turn around vacant or void rooms, flats and properties within set timescales.
Fancy going home each day knowing that you have helped change our customers lives for the better? Experience in managing a housing management caseload and overseeing landlord and housing management duties
Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
Richard has been with us at Home Group for 15 years so knows a thing or two about housing When not in work, Richard will either be chasing around after his young son or walking his dog. Our core team are based in Cheltenham, so although we can be visiting services across the Midlands youll have the office base when you need it
Flexible working hours (or were open to agreeing a work pattern with you)
Working Monday to Friday 09:00-17:00
Based at our service in Cheltenham youll spend your time travelling around the properties in our Gloucester and Hereford patch and occasionally supporting your colleagues covering other patches in the Midlands
Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
The great news is that well pay your mileage
Youll need an Enhanced DBS check done and we pay for that.
Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best.34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too
~ Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
~ Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Our tools and support help you when you need them.
~ Learn more aboutourbenefitson our website.

Finally, do let us know if theres anything we can do, to help you shine in our process at



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