Aftersales Manager

4 weeks ago

Yeovil Somerset, United Kingdom Ernest Gordon Recruitment Full time

Job Description

Aftersales Manager (Main Dealer)

£40,000 OTE £50,000 + Company Car + Bonus + Mon - Fr + Company Benefits

Yeovil

Are you an Aftersales Manager with a franchise background looking for a new challenge within a well-established automotive group who have multiple sites, offer manufacturers training, and the ability to earn more through monthly bonus?

On offer is the opportunity to join a longstanding Dealership established over 50 years ago, you will be operating across 2 sites, the business are going through an exciting period of growth and are looking for an individual to help continue their success and boost their sales across 2 sites.
This role will involve working within a tight-knit team, managing staff and customers, updating MOT and service scheduling, arrange for work-in-progress to be completed, invoicing, driving performance In the aftersales department as well as ensuring the workshop is maximized to its full potential.
This role would suit someone with a franchised dealer background looking for a new challenge within a longstanding company who prioritise your training, give you the ability to progress and boosting your earnings with commission.
The Role:

  • Lead the entire Aftersales Team, overseeing Parts, Service, and Workshop Teams.
  • Manage recruitment and training efforts within the department.
  • Drive performance beyond targets/KPIs and uphold Brand Standards.
  • Establish objectives to enhance profitability and Service Department performance.
  • Optimize workshop efficiency and productivity rates.
  • Create service department plans and budgets to meet quarterly and annual targets.
  • Uphold financial and operational controls within the department.
  • Monitor and report on key KPIs promptly and accurately.
  • Ensure proper adherence to warranty procedures and prompt recovery of funds.
  • Address customer complaints promptly and ensure timely resolutions.

The Person:

  • Automotive aftersales background

Reference Number: BBBH13110

Keywords: Motor trade, Automotive, Main dealer , Cars, Aftersales Manager, Manager, Service, Parts

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

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