Customer Service Account Manager- Freight/ Logistics
4 weeks ago
My clients a growing logistics company looking for an Customer Service Account Manager to join their successful team
Duties would include:
- Handling large key accounts
- Monitoring KPI's
- Weekly/ Monthly client meetings on-site
- To build and maintain a relationship with clients
- Monitoring costs and negotiating rates with suppliers
- Preparing monthly business activity report and revenue report
- Handling any queries and resolving them in a timely manner
- General admin/ customer service
Experience needed:
- Previous experience within a similar
- Experience within the freight/ logistics industry
- Outstanding customer service skills
- PC literate
- Excellent strategic, analytical and negotiation skills
Working hours:
- Monday - Friday 09:00 - 17:30
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